Emily Frownfelter
Marietta,PA
Summary
My background consists of helping people and ensuring happiness. I have grown in my leadership, communication, and problem solving skills by the experiences I have had. I effectively resolve issues when people are dissatisfied and do so in a professional, kind manner. I enjoy making sure needs are met and producing high quality work.
Overview
3
3
years of professional experience
Work History
Server
Centerville Diner 2
Mount Joy, Pennsylvania
12.2024 - Current
- Politely handled any altercations or issues that customers had.
- Satisfied customers by efficiently bringing them their food and drink.
- Filled condiments, rolled silverware, when able.
- Prepared checks and worked the computer system.
- I multitasked by working multiple tables at once.
- I displayed friendliness and excitement when serving my customers.
- Followed health safety guidelines to maintain a clean environment.
- I used successful time management skills to ensure each table received the same service.
- I used my knowledge to help aid customers with questions about the menu.
- Successfully communicate with staff to keep the restaurant flowing efficiently.
Dining Attendant
Masonic Villages of Elizabethtown
Elizabethtown, Pennsylvania
06.2022 - 12.2023
- Interacted with elderly individuals and made them feel welcome.
- Collaborated with team members to efficiently deliver food.
- Resolved issues in a respectful way.
- Maintained the facility, sanitized it, and kept everything clean.
- Trained new dining attendants on how to successfully complete their jobs.
- Stocked stations and checked expiration dates to ensure that nothing would make people ill.
- Multi-tasked efficiently in order to get the job done on time.
Education
Bachelor of Science - Early Childhood Education
Lebanon Valley College
Annville, PA05-2028
High School Diploma -
Donegal High School
Mount Joy, PA06-2024
Skills
- Collaboration
- Leadership
- Communication
- Organizational skills
- Kindness
- Strong work ethic
- Self-motivated
- Problem solving
- Patience
- Time management
- Flexibility
Affiliations
- Varsity Tennis
- National Honor Society
- Internship at an Elementary School
- State Pennsylvania Student Education Association Club
Timeline
Server
Centerville Diner 2
12.2024 - Current
Dining Attendant
Masonic Villages of Elizabethtown
06.2022 - 12.2023
Bachelor of Science - Early Childhood Education
Lebanon Valley College
High School Diploma -
Donegal High School
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