Summary
Overview
Work History
Education
Skills
Timeline
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Emily Gallagher

Summary

Motivated employee with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.

Overview

2
2
years of professional experience

Work History

Server Assistant

Outback Steakhouse
04.2023 - 08.2023
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Greeted customers warmly to provide exceptional customer service.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
  • Ran trays to support my servers

Hostess

Outback Steakhouse
11.2022 - 08.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Accommodated special seating requests for guests to enhance satisfaction.

Sandwich Maker

Times Square Bagel
11.2022 - 08.2023
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Restocked and rotated stock in display case to mitigate stock loss.

Kitchen Staff Member

Bellmawr Lake
05.2021 - 08.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Monitored food temperatures and quality throughout shifts.
  • Cleaned and maintained work areas, equipment and utensils.
  • Maintained composure and work quality while under stress.
  • Worked with the grill and deep-fryer.

Education

Criminal Justice

Stockton University
Absecon, NJ
05.2027

High School Diploma -

West Deptford High School
West Deptford, NJ
06.2023

Skills

  • Menu Knowledge
  • Food Preparation and Safety
  • Cash Handling
  • Stocking and Replenishing
  • Performance Improvement
  • Hospitality Service Expertise
  • Teamwork and Collaboration
  • Customer Service
  • Suggestive Selling

Timeline

Server Assistant

Outback Steakhouse
04.2023 - 08.2023

Hostess

Outback Steakhouse
11.2022 - 08.2023

Sandwich Maker

Times Square Bagel
11.2022 - 08.2023

Kitchen Staff Member

Bellmawr Lake
05.2021 - 08.2023

Criminal Justice

Stockton University

High School Diploma -

West Deptford High School

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Emily Gallagher