Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Interests
Timeline
BusinessAnalyst
Emily Galus

Emily Galus

Chesterton,IN

Summary

Caring, hardworking and service-oriented registered nurse with several years of experience. Well-versed in offering evidence-based, therapeutic care. Collaborative and motivational leader with expertise in training new nursing staff while providing top-notch service to patient populations. Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

5
5
years of professional experience
1
1
Certification

Work History

RN Fellow/Patient Care Technician

St. Catherine Hospital
East Chicago, IN
04.2024 - Current
  • Monitored vital signs, such as blood pressure, temperature, respiration rate, pulse rate and weight.
  • Participated in continuing education programs related to nursing practice.
  • Adhered to infection control procedures to facilitate safe, clean patient environment.
  • Advocated for patients by supporting and respecting basic rights, values, and beliefs.
  • Maintained thorough, accurate and confidential documentation in electronic medical records.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Administered prescribed medications under the supervision of a Registered Nurse.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Educated patients on basic health-related topics such as nutrition, hygiene habits.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Helped create a safe environment by following infection control policies.
  • Provided emotional support for patients and families during difficult times.
  • Assisted with patient admissions, discharges and transfers.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to bell or light signal calls to assist patients with needs.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.

Respite Care Provider

Opportunity Enterprises
Valparaiso, IN
10.2023 - Current
  • Promoted positive behavior reinforcement strategies when appropriate.
  • Facilitated recreational activities that promote socialization skills and independence.
  • Developed positive relationships with clients, their families, and other involved parties.
  • Provided temporary relief and support to families of individuals with disabilities.
  • Monitored client progress and documented any changes or issues.
  • Provided transportation for medical appointments as needed.
  • Observed the physical health and emotional well-being of each client.
  • Supported clients in participating in leisure activities like going on walks or attending community events.
  • Ensured safety of all clients at all times while providing respite care services.
  • Coordinated communication between family members regarding schedule changes or needs of the client.
  • Participated in enjoyable activities with clients to provide mental stimulation.
  • Made transportation arrangements and accompanied clients for appointments, errands and outings.
  • Built strong and trusting rapport with clients and loved ones.
  • Recorded client status progress and challenges in logbooks and reports.
  • Monitored health and well-being of clients and reported significant health changes.
  • Maintained detailed records of services performed on clients.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Drove clients to doctors' appointments and social outings.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.

Server/Bartender

Olive Garden Restaurant
Michigan City, IN
11.2022 - Current
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Took orders from customers accurately and in a timely manner.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Stayed informed about daily specials, new menu items, promotions.
  • Prepared drinks according to standard recipes.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Checked food before serving it to customers.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Trained new employees to perform duties.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Presented menus and answered questions regarding items.
  • Informed customers of daily specials and signature menu items.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Performed opening and closing duties including restocking supplies.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Greeted customers and provided excellent customer service.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Provided drink suggestions to customers based on their preferences.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Stocked ice bins and coolers as needed throughout shift.
  • Cleansed glasses with sanitizing solution after each use.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Developed good working relationships with fellow employees through effective communication.
  • Assisted in setting up the bar for service shift.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Processed payments accurately and efficiently with POS system.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Poured wine, beer and cocktails for patrons.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Balanced daily registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Collected and organized daily till totals and tips.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Greeted guests with friendliness and professionalism.
  • Effectively multitasked within fast-paced environment.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted frequent visitors by name and explained new promotions.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Video Monitor Tech

Franciscan Health
Michigan City, IN
06.2022 - 08.2022
  • Monitored the performance of systems and identified issues for resolution.
  • Prevented unauthorized behaviors with continuous monitoring.
  • Maintained database and regular logs of daily monitoring activities.

Sales Associate

Bath & Body Works
Carmel, IN
07.2019 - 08.2021
  • Organized stockroom shelves according to size, color or style.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collected payments and provided accurate change.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Bagged or packaged purchases and wrapped gifts.
  • Greeted customers to determine wants or needs.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.
  • Recommended, selected and located merchandise based on customer desires.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

Associate of Science - Nursing

Ivy Tech Community College of Indiana
Valparaiso
12-2024

High School Diploma -

Carmel High School
Carmel, IN
05-2019

Technical Certificate - Indiana Core

Ivy Tech Community College
Valparaiso, IN

Some College (No Degree) - Speech Language-Pathology

Ball State University
Muncie, IN

Skills

  • Community health
  • Compassion and Empathy
  • Quality Improvement
  • Health Promotion
  • Basic Life Support
  • Geriatric Care
  • Nursing Informatics
  • Electronic Health Records Management
  • Medical assessment
  • Patient Management
  • Mobility Assistance
  • Culturally-sensitive care
  • Wound Care
  • ADL Assistance
  • Chart updating
  • Diabetes management
  • Data Collection
  • Emergency Response
  • Care Planning
  • Team Coordination
  • SBAR communication
  • Patient Evaluation
  • Culturally sensitive
  • Feeding Assistance
  • Patient care planning
  • Patient discharging
  • Collecting vitals
  • Relationship Building
  • Patient Relations
  • Professional Bedside Manner
  • Taking vitals

Affiliations

  • On my days off, I enjoy being outside taking long walks, reading a good book, baking sweets, and spending time with my dog. Traveling is also a passion of mine and I would love to someday explore and travel the world.

Certification

  • BLS Certification - American Heart Association
  • E-Card Number/Code: 235411952299

References

References available upon request.

Interests

Traveling

Reading

Baking

Painting

Exercise/Yoga

Timeline

RN Fellow/Patient Care Technician

St. Catherine Hospital
04.2024 - Current

Respite Care Provider

Opportunity Enterprises
10.2023 - Current

Server/Bartender

Olive Garden Restaurant
11.2022 - Current

Video Monitor Tech

Franciscan Health
06.2022 - 08.2022

Sales Associate

Bath & Body Works
07.2019 - 08.2021

Associate of Science - Nursing

Ivy Tech Community College of Indiana

High School Diploma -

Carmel High School

Technical Certificate - Indiana Core

Ivy Tech Community College

Some College (No Degree) - Speech Language-Pathology

Ball State University
Emily Galus