Emily Gates
Boca Raton,FL
Summary
After years of being a stay-at-home mom, I turned my passion for exercise, group fitness and creating community into a full-time career. I am excited to be pursuing a new and challenging career path, that will still allow me to connect with clients and impact lives. Ten plus years of expertise successfully resolving issues and conflicts in fast-paced sales-driven settings. Personable individual offering skilled collaboration and effective communication skills. In-depth knowledge of diverse training styles and techniques to promote client satisfaction and progress.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Group Fitness Manager
Woodfield Country Club
Boca Raton, FL
08.2023 - 03.2024
- Recruited highly skilled instructors to expand program offerings, attracting a more diverse clientele.
- Negotiated contracts with equipment vendors, securing high-quality products at competitive prices while maintaining budget constraints.
- Enhanced the overall group fitness experience by continuously evaluating and refining class offerings and schedules.
- Managed budgetary needs for the group fitness department, optimizing resource allocation for maximum impact on member satisfaction.
- Partnered with local businesses to organize special events, increasing brand exposure and strengthening community ties.
- Mentored new instructors in teaching methods, fostering their growth within the organization over time.
- Fostered a positive workout environment by addressing member concerns promptly and professionally.
- Managed a team of fitness instructors, resulting in increased class attendance and member satisfaction.
- Collaborated with marketing team to promote group fitness classes, raising community awareness and attracting new members.
- Maintained current knowledge of industry trends by attending relevant conferences and workshops, applying new ideas to enhance the overall group fitness experience for members.
Director of Healthy Living
YMCA of South Florida
Hollywood, FL
05.2022 - 08.2023
- Overall daily operations of the Wellness Center, 80 hours a week of Group Fitness, and Personal Training
- Implemented new wellness programs and challenges throughout the year
- Revamped group fitness schedule for better flow & member experience
- Managed 50+ staff schedules and payroll
- Coordinated with external vendors to source high-quality products and services for program participants at competitive prices.
- Championed a culture of continuous learning within the healthy living department, driving innovation and creativity in program offerings.
- Assessed and designed fitness and wellness programs to increase well-being of members and staff.
Director of Healthy Living
YMCA of South Palm Beach County
Boca Raton, FL
01.2017 - 01.2022
- Performed daily operations as the Wellness Director, worked the fitness floor, engaged with members
- Exceeded monthly and yearly personal training revenue goals
- Implement new wellness initiatives and programs
- Supervised 25+ staff schedules & payroll
- Taught group class & trained clients.
- Leveraged employee feedback to inform future program improvements, ensuring alignment with organizational goals and objectives.
- Spearheaded marketing efforts for healthy living programs, resulting in increased visibility and engagement among employees.
- Managed budgets and resources effectively, ensuring optimal allocation towards healthy living initiatives.
Education
Elementary Education & Psychology -
Marymount University
Arlington, VASkills
- Team Management
- Health Promotion
- Fitness assessment
- Marketing initiatives
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Customer Service
Certification
- Mad Dogg Spinning
- Les Mills Body Pump
- CSW Pilates
Timeline
Group Fitness Manager
Woodfield Country Club
08.2023 - 03.2024
Director of Healthy Living
YMCA of South Florida
05.2022 - 08.2023
Director of Healthy Living
YMCA of South Palm Beach County
01.2017 - 01.2022
Elementary Education & Psychology -
Marymount University