Emily Gentry

• Consistently met or exceeded quarterly sales targets through diligent effort, persistence, and negotiated contracts skillfully, securing favorable terms for both company and client.
• Built long-lasting client relationships through excellent customer service and consistent followups, which resulted in numerous positive reviews and referrals.
• Comprehensive product knowledge, enabling tailored presentations that highlighted product features/benefit, and solutions for clients'' specific needs.
• Overcame objections from potential clients and current clients by addressing concerns effectively and offering customized solutions based on their unique needs.
• Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.
• Handled client issues, enabling quick resolution, and client satisfaction.
• Closed lucrative sales deals using strong negotiation and persuasion skills.
• Utilized CRM software to manage contacts, and track/analyze potential and current clients.
• Organized promotional events that showcased products while driving awareness and generating leads.
• Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
• Maintained ethical and positive working environment
• Analyzed market trends to adjust my selling position and identify new opportunities

AWARDS- Cleveland Home Builder Association Awards

• 2023 Highest category of sales volume $10 million +
• 2022 Highest category of sales volume $10 million +
• 2021 Highest category of sales volume $10 million +
• 2020 Highest category of sales volume $10 million +
• 2019 Second highest category of sales volume $5 million - $10 million
• 2018 Second highest category of sales volume $5 million - $10 million

• Extensive sales training: sales process, product, construction of homes, and basic finance.
  Sold Pulte products and homes.
• Assisted in making prospective buyer appointments with design center, mortgage, key inspection and settlement departments when necessary.
• Assisted Sales Consultants in selling and closing conract
• Assisted in the creation of effective sales presentations for prospective clients, leading to higher conversion rates.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Supported the development of marketing materials to effectively showcase company products and services.
• Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
• Organized and maintained accurate records of client interactions within CRM systems, streamlining the sales process.
• Provided valuable feedback on client preferences, aiding in the development of targeted sales strategies.

• Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
• Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
• Organized and maintained accurate records of client interactions within CRM systems
• Utilized exceptional time management skills to prioritize tasks, consistently meeting deadlines under pressure.
• Assisted team members in closing deals by providing additional support or information when needed.
• Demonstrated adaptability by quickly learning new software tools used within the sales department for tracking progress and reporting results.
• Continuously sought opportunities for self-improvement through relevant training programs offered internally or externally.
• Exceeded personal performance targets regularly