- Cooking
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
- Creative Writing
- Road Trips
- Regularly practice mindfulness and meditation for overall wellness
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Committed to improving personal fitness through regular participation
- Passionate about balancing physical health with mental and emotional wellness
- I like trying new recipes and food trends
- Swimming
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Drawing and Painting
- I have a passion for photography and editing photos
- Yoga
- I enjoy cooking for friends and family gatherings
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering at local animal shelters and rescue organizations
- Photography
- Animal Care
- Reading
- Volunteering
- Music
- Baking
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Emily Gephart
Summary
Dynamic medical receptionist with expertise in patient scheduling and medical billing at The Foot and Ankle Group PC. Proven ability to enhance patient satisfaction through compassionate service and efficient front desk management. Skilled in electronic data organization and collaboration, ensuring seamless operations while maintaining strict confidentiality and adherence to HIPAA regulations.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
The Foot and Ankle Group PC
06.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted with medical coding and billing tasks.
Food Service Clerk
ShopRite
08.2018 - 06.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
- Created appealing food arrangements for party trays and specialized orders.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Adjusted food preparation methods in accordance with customer requests.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated flexibility in scheduling availability, reliably stepping up when needed during peak hours or covering shifts for coworkers as necessary.
Education
High School Diploma -
Northern Burlington County Regional
Mansfield,NJ06-2016
Associate of Arts - Liberal Arts And Sciences
Rowan College At Burlington County
Mount Laurel, NJ12-2023
Skills
- Reception management
- Courteous phone interaction techniques
- Efficient appointment management
- Knowledgeable in medical terminology
- Setting up treatment environments
- Electronic data organization
- Medical billing expertise
- Data entry
- Cash transaction processing
- Co-payment collection
- Petty cash management
- Medical charting
- Medical billing
- Payment collection
- Epic systems
- Patient eligibility requirements
- Collaboration and teamwork
- Customer service
Interests
Timeline
Medical Receptionist
The Foot and Ankle Group PC
06.2021 - Current
Food Service Clerk
ShopRite
08.2018 - 06.2021
High School Diploma -
Northern Burlington County Regional
Associate of Arts - Liberal Arts And Sciences
Rowan College At Burlington County
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