Emily Gettmann
Gilbert,AZ
Summary
Dedicated and resourceful Administrative Assistant with a proven track record of anticipating professional needs and proactively identifying and resolving problems through excellent communication, planning, and organizational skills. Offering keen attention to detail and strong prioritization skills to manage multiple, concurrent tasks. Skilled at generating reports and business correspondence, maintaining records, managing projects, and updating tracking spreadsheets. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Field Administrative Assistant
Education Travel & Culture
11.2022 - Current
- Enhanced team productivity by providing timely administrative support to field staff.
- Conducted thorough research and prepared comprehensive reports to support project development efforts, offering valuable insights for strategic planning purposes.
- Maintained accurate record-keeping of student placement details, ensuring compliance with Department of State regulations.
- Discreetly handled sensitive information while maintaining strict confidentiality standards within the workplace environment.
- Served as a point of contact between field staff and management seeking updates or clarification on specific projects or tasks related to the Field Administrative Assistant role.
- Liaised with host families and local coordinators, obtaining references and fostering community connections.
- Contributed significantly towards improving operational efficiency by proposing innovative solutions aimed at enhancing work processes, tools, and systems.
Front Office Administrator
Mukilteo Smiles - Stacey C. Sype, Dds
05.2021 - 10.2022
- Facilitated seamless communication between dental providers through effective liaising and scheduling of patients.
- Coordinated patient care though administration of multiple dental insurance networks and software applications.
- Created and presented financial agreements and treatment plans to patients.
- Increased patient satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Assisted in the onboarding process for new employees, providing comprehensive training and guidance as needed.
- Contributed proactively to marketing efforts that increased brand awareness among potential customers.
Sales Lead
Loft
07.2020 - 04.2021
- Enhanced customer satisfaction and sales rates by providing exceptional service and addressing customer concerns promptly.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Optimized resource allocation by analyzing workload distribution among team members and adjusting assignments as needed to maximize productivity. Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Bachelor of Arts - Political Science
Washington State University
Pullman, WA05.2021
Skills
- Advanced in Microsoft Office: Outlook, Word, Excel, PowerPoint
- Advanced in Adobe Acrobat
- Advanced in Trello Project Management
- Advanced in Canva Graphic Design
- Proficient in CRM Customer Relationship Management
- Electronic Records Management
- Research and Analytical Skills
- Task Prioritization
Timeline
Field Administrative Assistant
Education Travel & Culture
11.2022 - Current
Front Office Administrator
Mukilteo Smiles - Stacey C. Sype, Dds
05.2021 - 10.2022
Sales Lead
Loft
07.2020 - 04.2021
Bachelor of Arts - Political Science
Washington State University
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