Quick-thinking Lead Technologist recognized for success in reducing waste and bringing in new projects. Practical problem-solver with excellent critical thinking skills to drive departmental success and consumer satisfaction. Highly effective and knowledgeable in process improvement and complex laboratory techniques.
Overview
11
11
years of professional experience
Work History
Lead Medical Technologist
Texas Health Resources Presbyterian Hospital
03.2020 - Current
Prepared blood, plasma and platelets for transfusions by conducting blood group, type and compatibility tests. Performed complex blood banking tests
Competent in Hematology, Microbiology, and Specimen Processing
Developed and updated polices, procedures, and forms
Provided training for all new hires and ongoing training and competency evaluation of current employees
Evaluated quality control within laboratory using standard laboratory test and measurement controls.
Created reports of technological findings by collecting, analyzing, and summarizing information.
Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
Participated in evaluation of new laboratory techniques, products and instruments.
Participated in essential quality improvement programs to maintain accurate and timely laboratory testing and meet customer needs.
Medical Technologist
Texas Oncology
04.2019 - 02.2020
Performed generalist duties in Hematology, Chemistry, and Immunology
Involved in performance improvement for the Laboratory through development of surge plans, turnaround time monitoring and corrected report monitoring
Performance of QC, Calibration, and Maintenance of various analyzers
Patient interaction including limited phlebotomy as warranted during surge periods
Excellent communication skills - interdisciplinary procedural development and training
Laboratory Lead Technologist
Medical City ER Flower Mound
09.2017 - 03.2019
Responsible for maintaining adequate staffing including scheduling and training for a free standing ER
Involved in performance improvement for the Laboratory and ER through development of surge plans, turnaround time monitoring and corrected report monitoring
Employee Satisfaction - performed monthly 1:1 rounding
Oversaw laboratory testing and promptly corrected noted issues
Excellent communication skills - interdisciplinary procedural development and training
Worked in a smaller facility where teamwork with Radiology, Nurses, and Doctors is key to patient care
Implementation of new procedures and methods including bringing in RSV, Strep & Influenza testing on Sofia2 to two Laboratories, Co-Ox testing on the AVOX4000, Coagulation testing on the Sysmex CA660, and ROM+ testing to both Laboratory and Nursing
Improved physician and patient satisfaction through reorganization of processes including Laboratory collection of rapid testing swabs, Laboratory vitals certification, and updated POC procedures
Oversaw and performed maintenance, QC, and calibration on all analyzers
Performance of semi-annual AMR & Correlations
Responsible for API Survey assignments, input, and performance as well as remedial action as necessary
Director & Medical Director, Serology Section Supervisor
Medical City Lewisville
09.2014 - 09.2017
Performed routine instrument maintenance, calibration, and QC
Received inpatient and outpatient customer service phone calls and handled issues in a timely manner
Worked in a high volume & high demand laboratory where prioritizing tasks is important for efficient workflow and turnaround times
Responsible for staff, specimen, and patient issues including nursing and doctor questions/concerns as
Education
Bachelor of Science - Clinical Laboratory Science
Winona State University
Winona, MN
2012
Bachelor of Arts - Spanish
Winona State University
Winona, MN
2012
Certificate in Clinical Laboratory Science -
Hennepin County Medical Center
Minneapolis, MN
2012
Skills
Laboratory experience including supervisor
Cerner, Meditech, and Epic
QA/QC
Microsoft Office Proficient
CAP, CLIA, and JCHO standards
BERC MEMBER for Carter BloodCare
Analyzing data — Proficient
Workplace safety — Proficient
Waste Reduction and QA projects
Policy Writing & Enforcement
Lean Methodology
Complex Problem-Solving
Accomplishments
Achieved Laboratory move through effectively helping with organization, planning, and execution.
Achieved bringing in new testing by creating policies, training, working with multiple teams, and monitoring success as measured by turn around times
Served as departmental representative for Neonatal & Maternal Quality Meetings
Presented for Transfusion Committe and took feedback from physicians to improve the blood bank department policies and methods
Organized and ensured success of blood drives every other month. BERC member for Carter BloodCare.
Laboratory FROG winner - voted on by coworkers for positive behaviors and achievements
Used Microsoft Excel to monitor and effectively reduce waste from $1900 monthly to less than $800 monthly
Completed Lean Six Sigma yellow belt project and certification
Timeline
Lead Medical Technologist
Texas Health Resources Presbyterian Hospital
03.2020 - Current
Medical Technologist
Texas Oncology
04.2019 - 02.2020
Laboratory Lead Technologist
Medical City ER Flower Mound
09.2017 - 03.2019
Director & Medical Director, Serology Section Supervisor
Registered Nurse, Medical-Surgical Unit at Texas Health Resources Presbyterian HospitalRegistered Nurse, Medical-Surgical Unit at Texas Health Resources Presbyterian Hospital