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Emily Glembin
CNA
MILWAUKEE,WI
Work Preference
Summary
Compassionate professional with experience in assisted living and restaurant service. Expertise in customer service, teamwork, and multitasking in fast-paced environments. Committed to enhancing resident and customer experiences while pursuing nursing education and leveraging extensive healthcare and hospitality background.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Certified Nursing Assistant
Capri Communities
Muskego, Wisconsin
09.2023 - Current
- Monitored vital signs and promptly reported changes to nursing staff to ensure timely interventions.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Assisted residents with daily living activities and personal care needs.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted residents with walking to enhance mobility and independence using self-help devices as needed.
- Responded quickly to emergency situations involving sudden illness or injury.
- Documented resident care activities accurately in electronic health records.
- Communicated effectively with residents to understand their needs and preferences.
- Educated residents on proper hygiene practices and health maintenance strategies.
- Answered call lights promptly and responded to patient needs accordingly.
- Observed and reported unusual symptoms and changes to charge nurse.
- Cleaned and sanitized patient rooms according to established protocols.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers, and healthcare teams to support achievement of individual care plan goals.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Provided medications following the guidelines set by the registered nurse or physician.
Waitress
First Watch
Greendale, Wisconsin
06.2022 - 08.2022
- Provided exceptional customer service to enhance dining experiences.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Handled customer inquiries and resolved issues promptly and professionally.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Collaborated with kitchen staff to ensure timely order delivery.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Developed positive relationships with regular customers through friendly conversation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
Education
St. Thomas More
Milwaukee, WISome College (No Degree) - Nursing
University of Wisconsin, Milwaukee
Milwaukee, WISome College (No Degree) - Nursing
Alverno
Milwaukee, WISkills
- Patient care
- Patient mobility assistance
- Medication administration
- Personal care support
- Toileting assistance
- Dressing assistance
- Electronic health records
- Resident care documentation
- Care team collaboration
- Time management
- Organizational skills
- Attention to detail
- Communication skills
- Quick problem solver
- Team collaboration
- Conflict resolution
- Reliability and punctuality
- Customer service management
- Relationship building
- Guest relations
- Order taking
- Compassionate
Certification
- CNA license (2022- present)
- BLS certification (2026)
Affiliations
- Volleyball year round from age 10- 21
- Softball from age 15-18, 21- present
- Weight lifting
- Bible studies
- Gardening at home
- Assisting grandparents with yard work/ errands weekly
Timeline
Certified Nursing Assistant
Capri Communities
09.2023 - Current
Waitress
First Watch
06.2022 - 08.2022
St. Thomas More
Some College (No Degree) - Nursing
University of Wisconsin, Milwaukee
Some College (No Degree) - Nursing
Alverno