Emily G. Marsceill
Zephyrhills
Summary
Dedicated and reliable professional with a diverse background in childcare, customer service, and hospitality. Proven ability to lead, communicate effectively, and create positive experiences for individuals of all ages, from infants to seniors. Experience includes roles as a babysitter/nanny, sales associate at Marshalls, and dining service provider in a senior living community, complemented by customer service expertise in a fast-paced ice cream shop. Recognized for adaptability, teamwork, and a strong work ethic, consistently committed to delivering exceptional care and service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
BABYSITTER/Private Nanny
Various Families
02.2020 - Current
- Supervised children during daily activities, ensuring safety and well-being.
- Prepared nutritious meals, accommodating dietary restrictions and preferences.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Cared for three children ages infant- 13 years old
- Assisted with before and after school and bus stop duties.
- Handled basic household duties
- Communicated with parents events, concerns, and happenings.
- Activity planning
- Discipline
- Creativity
- Responsible
- Safety Skills
- Childcare
SALES ASSOCIATE
Marshall’s
09.2023 - 08.2024
- Communication
- Customer service
- Active listening
- Marketing
- Time management
- Problem solving
- Social skills
- Teamwork
- Visual merchandising
- Organization
- Cash handling
- Attention to detail
DINING ROOM SERVER
The Manor House
09.2022 - 07.2023
- Resolved issues in a timely manner to maintain productivity goals.
- Learned all required tasks quickly to maximize performance.
- Resolved customer complaints in a professional manner while prioritizing customer satisfaction.
- Food handling.
- Beverage orders.
- Meal service.
- Food preparation.
- Cleanliness.
- Maintained a positive attitude when greeting and interacting with guests.
- Clear communication.
ICE CREAM SCOOPER
Dave Ice Cream
07.2022 - 08.2022
- Food preparation.
- Cleanliness.
- Cash handling.
- Cash register experience.
- Food handling.
- Resolved customer complaints quickly in a professional manner while prioritizing customer satisfaction.
Education
Exercise Science
Florida Southern College
Lakeland, FL05-2028
NYS Regents Diploma -
Notre Dame High School
Batavia, NY06.2024
Graphic Arts, Health Careers Academy
Genesee Valley BOCES
Batavia, NY06.2024
Dual Enrollment Courses
Genesee Community College
Batavia, NY06.2024
Skills
- Customer service
- Communication
- Active listening
- Strong work ethic
- Detail oriented
- Teamwork
- Patience and empathy
- Problem-solving
- Reliability
- Childcare experience ages infant - 13
- Licensed driver
- Certified in first aid and CPR
volunteer work
Northgate Free Methodist Church and Access Church
Childcare & Camp Volunteer | 2021- current
- Assisted in infant, toddler, and preschool classrooms, supporting teachers with supervision, activities, and care.
- Engaged children in age-appropriate lessons, play, and group activities in a safe and welcoming environment.
- Volunteered at church summer camp, helping organize games, crafts, and educational programs.
- Provided a positive role model while fostering social, emotional, and spiritual development for children.
Certification
Babysitting/Advanced childcare 2018
CPR certified - 2024
AED certified - 2024
First aid certified -2024
Awards
Presidents award: 2020
National Junior Honor Society 2020
Honor roll- 2017-2024
Student of the month -March 2022
National Technical Honor Society - 2023-2024
Timeline
SALES ASSOCIATE
Marshall’s
09.2023 - 08.2024
DINING ROOM SERVER
The Manor House
09.2022 - 07.2023
ICE CREAM SCOOPER
Dave Ice Cream
07.2022 - 08.2022
BABYSITTER/Private Nanny
Various Families
02.2020 - Current
Exercise Science
Florida Southern College
NYS Regents Diploma -
Notre Dame High School
Graphic Arts, Health Careers Academy
Genesee Valley BOCES
Dual Enrollment Courses
Genesee Community College