Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Emily Godshall

Seaside Park

Summary

Dynamic Assistant Manager with proven expertise at Island Gypsy in enhancing customer satisfaction and operational efficiency. Skilled in cash handling and conflict resolution, I successfully trained staff and improved inventory management processes, leading to a more productive team environment. Committed to delivering exceptional service and driving results in retail operations.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Island Gypsy
Lavallette
03.2017 - Current
  • Resolved customer inquiries and issues promptly to enhance satisfaction.
  • Operated cash register and processed customer transactions efficiently.
  • Managed cash drawer and ensured accurate cash handling procedures.
  • Maintained accurate inventory records.
  • Trained new employees on company policies and procedures effectively.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff on daily tasks and projects.
  • Completed thorough opening, closing, and shift change functions to uphold operational standards.
  • Remained calm under pressure while diffusing tense situations effectively.
  • Delegated tasks to staff, establishing priorities and objectives for productivity.

Cashier

Prime Food Market
Brick
01.2014 - 03.2017
  • Operated cash register and processed customer transactions efficiently.
  • Handled customer inquiries and provided outstanding service.
  • Managed cash drawer and ensured accurate cash handling procedures.
  • Maintained cleanliness and organization of checkout area at all times.
  • Monitored inventory levels at checkout and restocked supplies as needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.

Education

High School Diploma -

Brick Memorial High School
Brick, NJ
06-2016

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Staff training
  • Operational standards
  • Conflict resolution
  • Problem solving
  • Retail operations
  • Task delegation
  • Money handling
  • Product and service sales

Affiliations

  • Yoga
  • Reading
  • Avid movie-watcher

Timeline

Assistant Manager

Island Gypsy
03.2017 - Current

Cashier

Prime Food Market
01.2014 - 03.2017

High School Diploma -

Brick Memorial High School

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