Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
Work History
To contribute to team success through hard work, attention to detail and excellent organizational skills
Clear understanding of members' needs and training in customer service
Motivated to learn, grow and excel in executive assistance, to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Staff Engagement Coordinator
YMCA Camp Twin Lakes
05.2023 - Current
Fostered an inclusive atmosphere among diverse groups of campers and staff through proactive conflict resolution strategies when needed.
Established strong relationships with parents through transparent communication and attentive care, fostering trust and repeat attendance.
Oversaw the recruitment, hiring, and onboarding processes for new staff members, building a cohesive team dedicated to providing exceptional experiences for kids.
Led regular staff meetings to facilitate open communication, address any concerns, and share best practices.
Collaborated with fellow coordinators to create innovative programming that catered to various interests and skill levels.
Evaluated staff feedback regularly, implementing improvements based on their suggestions for continued growth and success.
Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.
Offered counselors compassionate support for personal and social issues, helping each develop positive skills for dealing with interpersonal conflicts.
Developed and directed leadership programs for young adults between ages of 15 and 18.
Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
Fostered a culture of teamwork among staff members through regular team-building activities and open communication channels.
Advised camp management of staff-related issues and helped to formulate targeted resolution plans.
Spearheaded employee engagement initiatives that increased morale and job satisfaction among staff members.
Executive Assistant
The Big Silence Foundation
02.2022 - Current
Screened calls and emails and initiated actions to respond or direct messages for executive team.
Worked with executive team and board members to initiate new projects and assist in various processes.
Volunteered to help with special projects of varying degrees of complexity.
Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Observed tight deadlines and strict budgetary controls to avoid waste and streamline costs.
Conducted meetings with staff to discuss production progress and to attain production objectives.
Coordinated with producers and podcast talent to create program content, new ideas and segments.
Planned video shoots in studio and remotely by managing production through stages to completion.
Presented production ideas and determined creative scenarios for production and delivery.
Developed schedules for production, editing and duplication for timely delivery.
Researched, developed and pitched stories that reflected unique sensibilities of The Big Silence Podcast.
Researched possible grants and created proposals to submit along with grant applications.
Attended special events, acting as representative of The Big Silence Foundation and making new contacts with possible donors.
Collaborated with staff to introduce donor initiatives and exceed team goals.
Created fundraising materials utilized for social media, websites and mass mailings.
SHIFT SUPERVISOR/BEVERAGE CART ATTENDANT
River Place Country Club
09.2021 - Current
Hans Maggard (614)499-1422
Set up for special events with up to 200 guests, planning in advance for special inventories, designing table settings and practicing drinks
Provided attentive service and proactively assessed member needs
Used communication and problem-solving skills to resolve complaints and promote long-term loyalty
Delivered exceptional experiences through attentive service and quick response to issues
Assisted wait staff with timely food delivery and member requests
Cultivated warm relationships with regular members.
ELECTRICAL APPRENTICE
Southern Colorado Electric
08.2020 - 08.2021
Analyzed blueprints to diagnose potential electrical hazards and carry out
risk assessments prior to starting new jobs
Installed and wired electrical transformers, service panels, and circuit
breakers
Planned layout and installation of electrical wiring, equipment and fixtures
based on specifications and applicable code
Read and interpreted electrical, mechanical and architectural drawings and
electrical code specifications for wiring layouts
Owned and addressed client needs and product issues from inception to
resolution
Inspected electrical systems, equipment and components to identify
hazards, defects and repair requirements
Provided first class customer service to meet deadlines with guaranteed
satisfaction
Organized materials, tools and equipment to supply team members
Dug holes, trenches and ditches at desired locations and backfilled
completed excavations.
ELECTRICAL APPRENTICE
Integrated Electrical Contractors
07.2018 - 03.2020
Miles Schuster (303)590-5254
Checked compatibility and safety of newly installed electrical systems and
launched inspections and tests to confirm functionality
Handled installation of electrical components by splicing, joining and
connecting wire
Repaired light fixtures, controls, switches, relays and circuit breaker panels
based on detailed evaluations
Conducted detailed tests on electrical systems after completing
installations, replacements and repairs
Spliced, joined and connected wire to accurately install new electrical
systems
Followed strict schedules to install and test 120/208 and 247/600 volt
systems
Trained laborers in basic electrical principles, tool management and site
safety
Adhered to electrical and building codes when installing and repairing
electrical systems or components
Consulted with management on functionality and lifespan of electrical
equipment, advising when continued use may be hazardous.
Material Handler
Blazer Electric Supply
09.2016 - 07.2018
Rob Wilton (719)240-7067
Operated with safety and skill to avoid accidents and delays
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports
Offered every customer outstanding service, promoting high satisfaction and cementing loyalty
Enforced on-time shipment of products to create exceptional customer experiences
Inspected incoming and outgoing shipments to verify accuracy and prevent errors
Wrapped pallets in shrink wrap prior to loading
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
Worked independently in fast-paced environment while meeting productivity and quality expectations
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
PHARMACY TECHNICIAN
Walgreens Pharmacy
07.2014 - 06.2016
Communicated with patients to collect information about prescriptions and
medical conditions or arrange consultations with pharmacists
Consulted with insurance company representatives to complete claims
processing, resolve concerns and reconcile payments
Helped pharmacist clear problematic prescriptions and address customer
questions to keep pharmacy efficient.