Emily Golden
Durant,OK
Summary
Safety-conscious general worker with reliable performance delivering timely, accurate task completion. Experience operating manual labor equipment and sustaining clean, organized environments. Demonstrated adaptability, strong work ethic, and readiness to support team priorities.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Food and Beverage Venue Manager
Choctaw Nation
Durant, OK
08.2021 - Current
- Managed venue operations to support smooth event execution and guest satisfaction.
- Coordinated venue operations to ensure seamless event execution and enhance guest satisfaction.
- Oversaw staff scheduling and training to optimize service delivery and enhance team performance.
- Partnered with clients to build event plans aligned with specific needs.
- Assisted vendors with service and supply coordination for events.
- Addressed customer issues or complaints promptly to foster positive relationships and improve overall guest experience.
Nanny
Self-employeed
Durant, OK
01.2019 - 07.2024
- Provided attentive care for children in a safe and nurturing environment.
- Developed engaging educational activities to promote learning and creativity.
- Prepared nutritious meals tailored to children's dietary needs and preferences.
- Managed daily schedules, including school pickups, playdates, and appointments.
- Implemented routines to support children's emotional and behavioral development.
- Maintained a clean and organized living space for optimal child safety.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
Daycare
Sunshine School
Durant, Ok
09.2018 - 06.2019
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Identified the needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Proposed ideas and solutions that improved team collaboration and service outcomes.
- Collaborated with diverse coworkers to achieve goals and address product and service issues.
Nursing Home
Kings, Daughters, and Sons
Durant, OK
08.2016 - 09.2018
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized customer needs during interactions to enhance service delivery.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answering questions to improve satisfaction.
Education
High School Diploma -
Coleman High School
Coleman05-2021
Training - Lactation Specific
LER Lactation Consultant Training Program
Skills
- Patience
- Customer engagement
- Compassion
- Reassurance
- Leadership
- Guidance
Certification
- CERP(s) Certificate Release
- Contact Hour(s) Certificate Release
- Full Spectrum TOT Conference v2
- Contact Hour(s) Certificate Release - Evidence in Action: What's New in Lactation 2025
- CERP(s) Certificate Release - Evidence in Action: What's New in Lactation 2025
- Evidence in Action: What's New in Lactation 2025
Active Learning
- Currently enrolled in finishing the 14 course classes needed through Sophia
- 13 Nursing Contact Hours Through LER
Timeline
Food and Beverage Venue Manager
Choctaw Nation
08.2021 - Current
Nanny
Self-employeed
01.2019 - 07.2024
Daycare
Sunshine School
09.2018 - 06.2019
Nursing Home
Kings, Daughters, and Sons
08.2016 - 09.2018
High School Diploma -
Coleman High School
Training - Lactation Specific
LER Lactation Consultant Training Program