Emily Gonzalez
Cockeysville,MD
Summary
Hardworking and reliable with strong ability in patience and consideration; Highly organized, proactive and punctual with a team-oriented mentality. Ambitious student pursuing BSN degree eager to contribute developed knowledge in CMA role. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings. Conscientious Healthcare professional offering over 4 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Externship
DR. Regina George
2019.11 - 2021.01
- Provide healthcare for patients 21 and under
- Enter information into electronic records database
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff..
- Take vitals, EKG's, urine dips, strep test, Covid testing, glucose testing, and administering vaccines
- Following up with patients over the phone and making phone calls to the patients for the doctor
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
- Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
Company Secretary
GG Cleaning LLC.
2021.01 - 2022.03
- Enhanced corporate governance by implementing efficient board meeting procedures and documentation practices.
- Assisted in the successful completion of legal compliance audits by maintaining accurate records and providing timely information.
- Streamlined internal communication channels by creating a centralized database for key company documents and policies.
- Supported management decision-making processes with thorough research and analysis of relevant industry trends and regulations.
- Handled sensitive employee matters with discretion, ensuring compliance with labor laws while protecting both company interests and employee rights.
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Float Medical Assistant
Clinical Associates
2021.03 - 2022.07
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
- Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
- Provided support during skin surgeries, ensuring optimal results and minimizing complications.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Facilitated a positive work environment by fostering teamwork and collaboration among staff members.
- Managed inventory of medical supplies by conducting regular checks and maintaining accurate records.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Floating Medical Assistant
Mercy Medical Center Baltimore Md
2022.06 - 2023.02
- Streamlined patient flow by efficiently managing front-office tasks such as appointment scheduling and answering phones.
- Enhanced patient care by providing direct assistance to physicians during examinations and procedures.
- Improved clinic efficiency by maintaining accurate electronic health records and updating patient information.
- Facilitated seamless communication between patients, providers, and insurance companies for billing inquiries and coordination of benefits.
- Supported clinical operations by performing routine laboratory tests and preparing specimens for offsite analysis.
- Ensured a clean and safe environment for patients by regularly sanitizing exam rooms and medical equipment.
- Contributed to team success by cross-training in various clinical areas to provide coverage when needed.
- Promoted a positive patient experience with compassionate care, addressing concerns, and providing resources for further education on health topics.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information for charting purposes or appointment scheduling.
- Assisted with the administration of vaccinations, injections, or medications under provider supervision to ensure proper treatment delivery.
- Strengthened continuity of care through effective follow-up communication with patients regarding test results, medication adjustments, and appointment reminders.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
UMM St Joseph Medical Group
2023.02 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Ensured adherence to OSHA regulations, leading to a safer work environment for all employees.
- Promoted a culture of safety through engaging workshops and training sessions for employees on various topics such as hazard identification, PPE usage, and incident reporting.
- Increased employee awareness of potential hazards by creating informative signage throughout the facility.
- Recognized, documented, and advised on removal of hazards.
- Created and maintained compliant work environment.
- Improved workplace safety by conducting thorough risk assessments and implementing necessary control measures.
- Conducted regular safety audits, identifying potential hazards and implementing corrective actions promptly.
Education
High School Diploma -
Dulaney High School
Lutherville, MDMedical Assisting - Medical Assisting
Fortis Institute
Skills
- Taking medical histories, recording vital signs, patient education, preparing patients for examinations, and assisting physicians during examinations
- Collect and prepare laboratory specimens
- Perform basic laboratory testing, dispose of contaminated supplies, and sterilize medical instruments
- Work in a busy medical office
- Prepare and administer medications, telephone prescriptions to a pharmacy, venipuncture, injections, and assist with minor office procedures
- EKG's, remove sutures, and change dressings
- Medical Law and Ethics, medical terminology
- Billing and collections, accounts payable and receivable, Microsoft Word 2010, ability to type 40wpm, computerized billing using Medical Manager and written and oral communication
- Update and file patients medical records assist with insurance form, answer/screen office calls
- ICD-10 and CPT coding and handling billing and bookkeeping
- Phlebotomy
- Fluent in Spanish and English
Certification
- National Healthcare Association-Certified Clinical Medical Assistant(pending)
- American Heart Association-First Aid/CPR
- HIPAA - HSN HIPAA
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
UMM St Joseph Medical Group
2023.02 - Current
Floating Medical Assistant
Mercy Medical Center Baltimore Md
2022.06 - 2023.02
Float Medical Assistant
Clinical Associates
2021.03 - 2022.07
Company Secretary
GG Cleaning LLC.
2021.01 - 2022.03
Medical Assistant Externship
DR. Regina George
2019.11 - 2021.01
High School Diploma -
Dulaney High School
Medical Assisting - Medical Assisting
Fortis Institute
- National Healthcare Association-Certified Clinical Medical Assistant(pending)
- American Heart Association-First Aid/CPR
- HIPAA - HSN HIPAA
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