Tourist Guide
- Developed guest relationships to achieve high level of satisfaction.
- Created tour programs with focus on providing positive guest experiences.
- Displayed strong public speaking and communication skills to facilitate high quality guest tours.
- Led guided tours and informational talks for large groups to showcase attractions and highlights.
- Made successful hotspot recommendations to guests based on individual tastes and preferences.
- Described tour points of interest to group members, responding to questions and inquiries.
- Assisted in developing tour programming to enhance guest experience.
- Planned itineraries in accordance with weather forecasts and length of each tour.
- Greeted and registered visitors, issuing required identification badges or safety devices.
- Distributed brochures and showed audiovisual presentations at tour sites.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
- Answered questions, pointed out overlooked features and offered further details about special exhibits to educate visitors.