Summary
Overview
Work History
Education
Skills
Timeline
Emily Gorden

Emily Gorden

Laurinburg,North Carolina

Summary

Dynamic and results-driven professional with experience at Chick-Fil-A, excelling in team leadership and staff training. Proven ability to enhance workflow efficiency and foster collaboration, while maintaining high food safety standards. Skilled in problem-solving and quality improvement, empowering teams to achieve operational excellence and meet performance goals.

Overview

3
3
years of professional experience

Work History

Back of House Team Leader

Chick-Fil-A
08.2023 - Current
  • Collaborated with team members to enhance workflow efficiency and productivity.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Supported daily operations by organizing tasks and maintaining equipment readiness.
  • Participated in team meetings to discuss project updates and address challenges.
  • Contributed ideas for improving workplace safety and operational effectiveness.
  • Aided in inventory management by tracking supplies and reporting shortages accurately.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.

Back of House Team Member

Chick-Fil-A
03.2022 - 08.2023
  • Operated kitchen equipment efficiently to maintain high food quality and safety standards.
  • Collaborated with team members to ensure timely preparation and delivery of menu items.
  • Maintained cleanliness and organization of workstations, adhering to health regulations.
  • Assisted in inventory management, ensuring proper stock levels for seamless operations.
  • Streamlined food prep processes, reducing waste while enhancing overall productivity.
  • Monitored food safety protocols, consistently achieving compliance during inspections.
  • Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.

Education

Master of Arts - Art Education

University of North Carolina At Pembroke, Pembroke, NC
12-2027
  • Dean's List Spring 2025
  • 3.6 GPA
  • Honors Society Member

Associate of Arts - Art

Scotland Early College High School, Laurinburg, NC
05-2024
  • 4.0 GPA
  • Completed AP course in History
  • Completed AP course in Mathematics
  • cum laude graduate

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Team supervision
  • Staff training
  • Work Planning and Prioritization
  • Complex Problem-solving
  • Quality improvement
  • Team building

Work Type

Part TimeInternship

Work Location

On-Site

Timeline

Back of House Team Leader - Chick-Fil-A
08.2023 - Current
Back of House Team Member - Chick-Fil-A
03.2022 - 08.2023
University of North Carolina At Pembroke - Master of Arts, Art Education
Scotland Early College High School - Associate of Arts, Art

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