Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Gray

Fallston,MD

Summary

Customer Service Representative and Early Childhood Development Teacher with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Proficient in data entry, confidentiality, and delivering quality service in fast-paced environments. Results-oriented individual with a passion for continuous learning and innovation. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

4
4
years of professional experience

Work History

Early Childhood Development Teacher

The Learning Experience
03.2022 - Current
  • Provided a nurturing environment for children, addressing individual needs, and maintaining open lines of communication with parents.
  • Managed administrative tasks, including documentation and record-keeping, to ensure smooth daily operations.
  • Developed and implemented engaging activities while maintaining attention to detail in daily reports.
  • Collaborated with other teachers on curriculum planning, assessment, and evaluation.
  • Ensured a safe learning environment by implementing safety regulations and procedures.

Customer Service Representative

Target Corporation
07.2020 - 03.2022
  • Delivered high-quality customer support, ensuring satisfaction throughout the return process and efficiently handling inquiries.
  • Assisted customers with online ordering and mobile application troubleshooting, demonstrating problem-solving abilities.
  • Conducted data entry and maintained records of customer interactions, inventory, while adhering to company policies and procedures.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Education

Bachelor of Science - Health Sciences

Arizona State University
Tempe, AZ
01-2028

Skills

  • Detail-Oriented
  • Analytical Observation Skills
  • Strong Interpersonal Skills
  • Strong Organizational Abilities
  • Proficient in Learning New Software
  • Document and Data Organization
  • Proficient in POS Systems
  • Efficient Record-Keeping Practices

Timeline

Early Childhood Development Teacher

The Learning Experience
03.2022 - Current

Customer Service Representative

Target Corporation
07.2020 - 03.2022

Bachelor of Science - Health Sciences

Arizona State University
Emily Gray