Emily Green

Managed customer service operations including membership sales, employee scheduling, and enforcement of company policies. Developed and executed plans to enhance customer satisfaction and foster loyalty. Implemented strategies for team development and performance improvement based on thorough analysis of customer feedback data.

As a hostess, my main role was to welcome and assist guests from the moment they arrived. I greeted them with a friendly smile, manage reservations or waitlists, and guided them to their or spots at the event. Another aspect of my job was to make customers comfortable and address any needs or special requests.