Emily Grigsby

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Consistently hit KPI goals
• Operated and maintained applicant tracking and candidate management systems.

• Ensured effective operations of the clinics while providing the highest level of customer service.

• Optimized the referral process and schedules for the neurosurgery department and its physicians.

• Responded to all patient inquires and ensure proper handling of patient issues and complaints.

• Executed numerous projects across multiple departments for hospital CEO and COO.

• Supervised and systematized COVID-19 Incident Command Center.

• Improved performance of emergency procedures system through collaboration and data collection from 25+ department directors and managers.

• Designed new advertisements and introduced new marketing methods for employee and patient appreciation events.