Summary
Overview
Work History
Education
Skills
Timeline
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Emily Hacek

Menomonee Falls,WI

Summary

Professional with proven track record in managing front desk operations and enhancing client experiences. Skilled in administrative tasks, customer service, and communication, ensuring smooth daily functions. Strong focus on team collaboration and adapting to changing needs, reliably supporting colleagues and achieving results. Known for organizational abilities, problem-solving skills, and positive attitude.

Overview

10
10
years of professional experience

Work History

Administrative Office Manager

Foodynamics
08.2024 - Current
  • Created a welcoming office environment by maintaining clean, organized spaces for staff use.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed strong relationships with clients through exceptional customer service and timely responses to inquiries.
  • Assisted executive management with special projects as needed to support overall business objectives.

Cosmetologist

Myself
02.2022 - 08.2024
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Answered phone calls and emails to schedule client appointments.
  • inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.

Cosmetologist

Pink Lemonade Salon and Spa
09.2015 - 02.2022
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Implemented creative marketing strategies that attracted new clients while retaining existing ones.

Education

Cosmetologist - Cosmetology

Paul Mitchell The School
Pewaukee, WI
06-2013

Skills

  • Scheduling and calendar management
  • Office administration
  • Account reconciliation
  • Meeting coordination
  • Scheduling management
  • Licensed cosmetologist
  • Active listening
  • Friendly communication

Timeline

Administrative Office Manager

Foodynamics
08.2024 - Current

Cosmetologist

Myself
02.2022 - 08.2024

Cosmetologist

Pink Lemonade Salon and Spa
09.2015 - 02.2022

Cosmetologist - Cosmetology

Paul Mitchell The School

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Emily Hacek