Emily Hackworth

Maintained studio calendar and managed requests for booking sessions and equipment.

• Coordinated special workshops with renowned guest artists for enhanced learning experiences for students.
• Developed strong relationships with parents and community members to promote the studio''s visibility and growth.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Oversaw staff training and development, resulting in a highly skilled team of instructors and support personnel.
• Manager 8 staff members
• Teach over 120 students per week
• Director of 278 students annually

• Applied administrative knowledge and courtesy to explain procedures and services to over 200 patients daily .
• Filed and maintained patient records in accordance with HIPAA regulations.
• Managed waiting room operations effectively, addressing any issues or concerns that arose during peak hours.
• Verified insurance eligibility and coverage for patients.
• Input data into spreadsheets and databases.
• Compiled and analyzed data to produce reports.
• Entered patient demographic and insurance data into electronic medical record system ( EPIC)

• Assist Medical Billers in Claims Daily
• Collected daily cashier envelopes for review as part of comprehensive daily auditing routine.
• Delivered supporting documentation for records changes directly to auditor for analysis.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Entered figures using 10-key calculator to compute data quickly.
• Processed Hospital Claims for Billers, CMS-1500
• Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
• Managed high volume of claims, consistently meeting deadlines without compromising accuracy or quality.

• Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
• Participated actively in company-wide events that foster collaboration among team members.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Assist in over 150 Private Lessons per week
• Event Planning 10 ballroom competitions per year
• Travel Bookings for Franchisee monthly

• Assisted in revenue cycle management through accurate medical billing and documentation practices.
• Managed medical billing processes, reducing errors and enhancing revenue collection.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Performed cash, card and check transactions to complete patient bill pay.
• Used POS system to enter orders, processed over 300 payments daily and issue receipts.
• Processed refunds and exchanges in accordance with company policy.
• Processed Physician and Hospital billing