Crew Member
McDonald's
03.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Maintained cleanliness and organization of dining area, leading to improved customer experiences.
- Enhanced customer experiences by quickly addressing and resolving complaints.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
- Ensured food safety by rigorously adhering to sanitation standards during food preparation.
- Enhanced team efficiency by consistently preparing workstations before peak hours.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
