Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emily Hamilton

Houston,TX

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server/Bartender

P.F Chang's
01.2023 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.

Receptionist

Boardroom Salon
02.2020 - 02.2023
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled office meetings and client appointments for staff teams.
  • Maintained visitor log for entering and leaving facility for security purposes.

Server

Brix Wine Cellars
08.2022 - 01.2023
  • Suggested wine pairings to go with specific menu items.
  • Answered customers' questions, recommended items, and recorded order information.
  • Ran food to guest tables with dishes that required special serving techniques.
  • Rolled silverware, set up tables and polished glassware and silverware.

Scrub Technician

Woodlands Oral & Maxillofacial Surgery
06.2018 - 02.2020
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Promoted adherence to infection control policies through thorough decontamination of operating rooms after each procedure.
  • Prepared surgical instruments for next procedure.
  • Assisted in office organization by filing patient charts and insurance information.

Certified Nursing Assistant

Park Manor
08.2018 - 06.2019
  • Answered call lights and supported patient comfort and safety.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.

Server/ Hostess

Northgate Country Club
01.2018 - 03.2019
  • Explained menu items and suggested appropriate options.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Associate of Applied Science - Nursing

Lone Star College System
Tomball, TX
06.2026

High School Diploma -

Klein Collins High School
Spring, TX
06.2018

Skills

  • Food and Beverage Service
  • Food and Beverage Upselling
  • Sales expertise
  • Wine service
  • Guest Engagement
  • High-volume dining

Certification

  • TABC
  • Texas Food Handlers
  • CNA - Certified Nurse Assistant

Timeline

Server/Bartender

P.F Chang's
01.2023 - Current

Server

Brix Wine Cellars
08.2022 - 01.2023

Receptionist

Boardroom Salon
02.2020 - 02.2023

Certified Nursing Assistant

Park Manor
08.2018 - 06.2019

Scrub Technician

Woodlands Oral & Maxillofacial Surgery
06.2018 - 02.2020

Server/ Hostess

Northgate Country Club
01.2018 - 03.2019

Associate of Applied Science - Nursing

Lone Star College System

High School Diploma -

Klein Collins High School

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Emily Hamilton