EMILY HAMMOND
Glens Falls,NY
Summary
Enthusiastic and adaptable professional with strong teamwork and collaboration skills, bringing a focus on fostering positive relationships and enhancing learning environments. Experienced in coordinating procedures and managing multiple tasks efficiently, while maintaining safety and quality standards. Reliable, adaptable, and committed to professional development and effective communication. Ready to bring skills and experience to a new role, contributing to team success and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Teacher
Hudson Falls Central School District
Hudson Falls, NY
10.2021 - 06.2025
- Cultivated positive relationships with students and faculty to strengthen school community.
- Assisted staff with administrative tasks, including filing and copying duties.
- Coordinated student dismissal procedures, prioritizing safety and efficiency.
- Prepared and distributed educational materials to facilitate classroom activities.
- Served as substitute teacher, maintaining consistent learning experiences.
- Completed training courses for ongoing professional development and skills enhancement.
- Promoted an inspiring learning atmosphere through enthusiasm for education.
- Collaborated with staff to implement school-wide initiatives and programs.
- Assisted with assessments of student and inputting data collected
Senior Customer Service Partner
Stewart's Shops
Queensbury, NY
07.2022 - 07.2025
- Demonstrated excellent customer service skills by addressing inquiries promptly, accurately, and professionally.
- Coordinated facility maintenance by liaising with appropriate channels, including IT and auditors.
- Cultivated strong customer relationships through friendly and attentive service.
- Responded to incoming calls promptly, following established professionalism protocols.
- Executed correct closing procedures to ensure facility safety.
- Streamlined operational efficiency by effectively managing multiple tasks.
- Supervised team performance and conducted on-the-job training for newcomers.
Education
Bachelor of Arts (B.A.) - Sociology, Counseling
Ithaca College
NY05.2020
Skills
- Teamwork and collaboration
- Relationship building
- Organization and prioritization
- Oral and written communication
- Flexible and adaptable
- Time management skills
- Reliability and punctuality
Certification
- CPR certified
- DASA Certified
Accomplishments
- Americorp alumni 2020-2021
References
References available upon request.
Timeline
Senior Customer Service Partner
Stewart's Shops
07.2022 - 07.2025
Assistant Teacher
Hudson Falls Central School District
10.2021 - 06.2025
Bachelor of Arts (B.A.) - Sociology, Counseling
Ithaca College
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