Emily Hartig
Wausau
Summary
Motivated individual with solid experience in food service and grocery operations. Recognized for effective communication, stress tolerance, and a positive attitude, contributing to improved workflows and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Fast Food Worker
Border Foods Inc.
704 Grand Ave, Schofield, WI 54476
06.2025 - 05.2026
- Operated kitchen equipment following safety and hygiene standards.
- Prepared and assembled food items according to company recipes.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted customers with orders, ensuring positive dining experiences.
- Collaborated with team members to achieve efficient service flow during peak hours.
- Adapted quickly to changing menus and customer preferences, enhancing service quality.
- Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Online Grocery Associate
Walmart
1221 Georgesville Rd, Columbus, OH 43228
07.2021 - 10.2021
- Assisted customers with online grocery orders, ensuring accurate fulfillment and timely delivery.
- Maintained inventory accuracy through regular stock checks and system updates.
- Collaborated with team members to streamline order picking processes for efficiency.
- Utilized Walmart's online grocery platform to manage customer inquiries and resolve issues promptly.
- Monitored product quality during order preparation, minimizing waste and maximizing customer satisfaction.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Loaded and unloaded orders at customer's homes or locations.
Cafe Worker
Controlled Contamination Services
Electric Ave, Sparks, NV 89434
09.2018 - 07.2019
- Maintained cleanliness and organization of work areas to ensure compliance with health regulations.
- Collaborated with team members to optimize workflow during peak service hours.
- Monitored inventory levels, reporting shortages to ensure uninterrupted service supply.
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Supported fellow team members in achieving a smooth workflow during peak hours.
- Maintained clean and attractive product displays to entice customer purchases.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Fast Food Manager
McDonald's
140 W 1st Ave, Sun Valley, NV 89433
09.2017 - 09.2018
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored team members on service protocols and customer engagement techniques.
- Managed inventory levels through regular audits, minimizing waste and ensuring product availability.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Implemented regular maintenance schedules for equipment to reduce downtime and improve overall operational efficiency.
Education
GED -
Wooster High School
1331 E Plumb Ln, Reno, NV 89502Skills
- Customer service
- Positive attitude and enthusiasm
- Cleaning and sanitation
- Fast and efficient service worker
- Engaging personality
- Organized multi-tasker
- Listening and comprehension
- Patience and empathy
- Stress tolerance and resilience
- Sanitation and cleanliness
- Personal hygiene maintenance
- Time management mastery
- Team player
- Adaptability and flexibility
- Problem-solving
- Team leadership
Timeline
Fast Food Worker
Border Foods Inc.
06.2025 - 05.2026
Online Grocery Associate
Walmart
07.2021 - 10.2021
Cafe Worker
Controlled Contamination Services
09.2018 - 07.2019
Fast Food Manager
McDonald's
09.2017 - 09.2018
GED -
Wooster High School