Summary
Overview
Work History
Education
Skills
Timeline
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Emily Hatton

North Prince George,VA

Summary

Detail oriented consult coordinator with the ability to handle clerical and clinical tasks in a timely manner. Proficient in acting as a liaison between patient and nursing staff for total medical care.

Overview

17
17
years of professional experience

Work History

Medical Office Specialist

Virginia Cancer Institute
05.2014 - Current
  • Patient check in
  • Facilitate pharmacy medication pick ups
  • Completing hospital lists for multiple physicians
  • Receive, record and address incoming and outgoing communication via telephone
  • Documenting patient's medical information and insurance details to facilitate smooth appointments and payment processing
  • Train new employees
  • Gather appropriate records supporting patient diagnosis
  • Coordinate new patient appointments

Nanny

Mr.& Mrs. Will R. Voelzke
09.2011 - 04.2014
  • Cared for a child with special needs
  • Offered a nurturing environment to support social and emotional growth

Administrative Assistant

Tri-City Counseling Services, LLC
01.2007 - 09.2011
  • Promptly answered multi-line phone system and greeted callers enthusiastically
  • Welcomed each patient pleasantly and confirmed appointment details
  • Balanced revenue and expense transactions through Excel
  • Completed skilled administrative work to support all office staff and operational requirements

Education

Some College (No Degree) - General Studies

John Tyler Community College
Midlothian

High School Diploma -

Prince George High School
Prince George, Virginia
2005

Skills

  • Microsoft Office
  • Patient scheduling
  • EMR / EHR
  • Insurance verification
  • Charting and clinical documentation
  • Chemotherapy regimen knowledge
  • Managing deadlines
  • Multitasking
  • Payment collection and processing
  • Ability to interact with patients, nurses and physicians in professional and courteous manner

Timeline

Medical Office Specialist

Virginia Cancer Institute
05.2014 - Current

Nanny

Mr.& Mrs. Will R. Voelzke
09.2011 - 04.2014

Administrative Assistant

Tri-City Counseling Services, LLC
01.2007 - 09.2011

Some College (No Degree) - General Studies

John Tyler Community College

High School Diploma -

Prince George High School

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Emily Hatton