Emily Hauerrberg
Crystal Lake,IL
Summary
Property management professional with comprehensive experience in administrative and operational responsibilities. Proven track record in coordinating property activities, managing tenant relations, and ensuring efficient property maintenance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in lease administration, financial reporting, and conflict resolution. Passionate about helping others and ensuring excellent customer service. Reliable and prepared to make significant impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Property Administrator
Stream Realty Partners LP
11.2021 - Current
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Maintained open lines of communication with tenants, addressing concerns proactively to minimize disputes or misunderstandings.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Reconciled monthly statements and transactions to keep records accurate and current.
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Assisted in monthly financial reporting, accruals, and tracking variance comments in Yardi.
- Coordinated move-ins and move-outs to ensure smooth transitions for both new and departing tenants
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Tracked and paid invoices daily to ensure timely payment to all vendors and utility companies.
- Conducted regular site visits to assess the overall condition of each property, identifying areas requiring attention or improvement promptly.
- Maintained Engineering Work Order System and tracked monthly billable Engineering work hours and expenses.
Assistant Deli Manager
Marianos
09.2018 - 01.2021
- Delegated daily activities of employees to improve sales and customer satisfaction
- Assisted and completed Inventory once a month
- Ordered product and supplies to ensure a fully functioning department
- Assisted in budget management
- Created new ways to promote product to improve sales
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
Catering Manager
Marianos
05.2014 - 09.2014
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Streamlined kitchen operations, ensuring timely preparation and delivery of high-quality dishes.
Education
Early Childhood Education
Harper College
Palatine, IL09.2011
John Hersey Highschool
Arlington Heights, IL05.2010
Skills
- Avid, Yardi, IMPAK, MRI, and NetVendor
- Daily Tenant relations
- Lease administration
- Financial reporting
- Vendor management
- Excellent communication
- Maintenance coordination
- Friendly, Positive Attitude
- Punctual Invoice processing
- Critical thinking
- Impeccable Customer Service
- Time management
- Accounts receivable
- Administrative tasks
- Compliance monitoring
- Adaptable and flexible task management
Affiliations
- Outstanding Employee of the Month, Mariano's 2020
Certification
- Currently Enrolled with Colibri Real Estate working on Real Estate License
Awards
- Employee of the Month at Marianos 2020
- Most Reliable Employee 2024
- Top Portfolio Audit 2024
Timeline
Property Administrator
Stream Realty Partners LP
11.2021 - Current
Assistant Deli Manager
Marianos
09.2018 - 01.2021
Catering Manager
Marianos
05.2014 - 09.2014
John Hersey Highschool
Early Childhood Education
Harper College
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