Emily Hayes
Kent,WA
Summary
Experienced professional adept at managing multimillion-dollar budgets, cross-functional teams, and regulatory compliance. Committed to creating safe, productive, and well-maintained environments that drive business success.
Overview
13
13
years of professional experience
Work History
Construction & Development Manager
Stratford Management Company
Seattle, WA
04.2024 - 10.2024
- Managing the project team and delegating tasks
- Ensuring project milestones are met
- Conducting team and planning meetings
- Assist with the leasing and renewal process from start to finish in accordance with company procedures and Fair Housing requirements
- Ensuring project timeline and budget are adhered to
- Managing project documentation and all permitting at the city and federal level
- Optimizing processes and conducting team-building activities
- Work closely with the AP team on project and property budgets and billings.
- Oversee all related vendor expenses to ensure timely processing and payment as well as ensuring expenses stay within budget allocations.
Permit Technician
City Of Tukwila
Tukwila, WA
03.2022 - 05.2024
- Maintained records of all issued permits, fees collected, inspections conducted.
- Prepared reports on a weekly basis detailing the status of pending permits.
- Scheduled building inspections as required by applicable codes and ordinances.
- Participated in meetings between developers, contractors, and city officials concerning permitting issues.
- Worked closely with other departments within the municipality to ensure timely processing of permits.
- Prepared lists of overdue accounts, license suspensions and issuances.
Project Manger
Plumb Signs
Tacoma, WA
09.2020 - 04.2022
- Drafted project construction schedule and updated as job progressed.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Participated in professional development opportunities to stay current with industry trends and technologies.
- Produced thorough, accurate and timely reports of project activities.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Generated and tracked change orders and other contractual modifications affecting budget and schedule.
- Created team objectives and roles with specific goals outlined for each individual.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Project Manager
Smith & Greene
Tukwila, WA
11.2018 - 03.2020
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
Facilities Manager
Mod Pizza Support Center
Bellevue, WA
03.2016 - 11.2018
- Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
- Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
- Prepared documents related to contracts, leases, permits and other legal matters concerning the facility.
- Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
- Coordinated the activities of subcontractors in relation to facility maintenance projects.
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
- Generated reports detailing performance metrics such as energy usage or cost savings initiatives.
- Prepared monthly and yearly management reports to present key facility statistics.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
Facilities Specialist
Mod Pizza Support Center
Bellevue, WA
11.2015 - 11.2018
- Provided technical support for facility operations and maintenance activities.
- Performed routine maintenance on HVAC systems, plumbing, electrical, and other building components.
- Conducted daily inspections of equipment, identified and reported any issues to management.
- Assisted in the development of safety protocols for all facility personnel.
- Developed and implemented procedures for preventative maintenance program.
- Inspected buildings regularly to identify potential hazards or areas that require improvement.
Facilities Coordinator
Taco Time NW
Renton, WA
11.2014 - 10.2015
- Monitored and maintained the facility's HVAC system, ensuring optimal temperature and humidity levels.
- Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
- Conducted regular inspections of building systems, such as plumbing and electrical wiring, to identify potential problems before they arise.
- Established relationships with local contractors to facilitate quick response times when repairs were needed.
- Managed all facility-related invoices and vendor contracts.
Senior Facilities Coordinator
Tully's Coffee
Seattle, WA
07.2011 - 11.2014
- Managed the daily operations of a large-scale facility, ensuring all safety protocols were followed.
- Monitored and evaluated building systems performance to ensure optimal efficiency.
- Developed and implemented preventative maintenance plans for all equipment in the facility.
- Facilitated communication between internal departments regarding upcoming events or changes in the facility's schedule.
- Called in equipment repair services and maintained office supplies by ordering new inventory.
Education
Associate of Arts - Political Science
South Seattle Community College
Seattle, WA06-2006
Skills
- Operations Management
- Maintenance and repair coordination
- Policy administration
- Financial budgeting and reporting
- Daily Operations Management
- Income and expense management
- Daily operations oversight
- Contract Negotiation
- Community Engagement
- Staff Training
- Staff Management
References
Available upon request.
Timeline
Construction & Development Manager
Stratford Management Company
04.2024 - 10.2024
Permit Technician
City Of Tukwila
03.2022 - 05.2024
Project Manger
Plumb Signs
09.2020 - 04.2022
Project Manager
Smith & Greene
11.2018 - 03.2020
Facilities Manager
Mod Pizza Support Center
03.2016 - 11.2018
Facilities Specialist
Mod Pizza Support Center
11.2015 - 11.2018
Facilities Coordinator
Taco Time NW
11.2014 - 10.2015
Senior Facilities Coordinator
Tully's Coffee
07.2011 - 11.2014
Associate of Arts - Political Science
South Seattle Community College