Emily Hazelton
Chiloquin,OR
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle Mexican Grill
08.2021 - 01.2024
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Reviewed and approved employee schedules and timesheets.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Cultivated an inclusive atmosphere that fostered collaboration between diverse team members within the kitchen space.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Implemented cost-saving measures in areas such as labor management, portion control, and energy usage to maximize profit margins.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Daycare Assistant
Elkhorn Kids Campus
08.2020 - 07.2021
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
Education
High School Diploma -
Elkhorn High School
Elkhorn, NE05.2022
Skills
Positive Attitude
Team Leadership
Multitasking and Organization
Problem-Solving
Customer Service Management
Employee Training and Development
Heavy Equipment Operation
Hardworking and Reliable
Building, demolition, and renovation
Certification
-ServSafe Certified as of 12/22
Timeline
Service Manager
Chipotle Mexican Grill
08.2021 - 01.2024
Daycare Assistant
Elkhorn Kids Campus
08.2020 - 07.2021
High School Diploma -
Elkhorn High School
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