Emily H. Cave
Dobson,NC
Summary
Human Resources executive with deep experience in talent management, organizational development, and strategic planning. Strong focus on fostering team collaboration and driving impactful results. Adept at navigating complex challenges and adapting to dynamic environments. Skilled in leadership, conflict resolution, and employee engagement. Known for reliability and results-driven approach. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across trucking, transportation, logistics, agriculture, and manufacturing.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Vice President- Human Resources
Bottomley Family Companies
Mount Airy
01.2024 - Current
- Sit on Executive Leadership Board to help make overall decisions for all Bottomley Companies.
- Oversee all Bottomley company’s (Enterprises, Logistics, Evergreens & Farms and Cattle) HR division with compliance, development of policies and procedures, strategic planning for the company and its vision.
- Collaborate with management teams to design and implement the structure of organizational charts, managing labor costs by looking at market trends for all positions over each organization, handling all employee relations and developing HR plans to help structure the business to maximize performance of its employees.
- Oversight of all benefits and programs for all companies and work with carriers each year to make sure the companies have the best possible plans for the cost.
- Define and execute employee wage matrix to scale each job so we can budget compensation packages throughout the organization.
- Be a critical member of the executive team to help lead employee learning, understanding of creating, building and maintaining HR data to show where we are weak and strong in the organization.
- Analyze employee surveys to help us better understand what works well and what needs to be worked on within the organization.
- Make recommendations and provide leadership for internal and external offers to attract and retain highly sought-after talent.
- Puts together and manages all organizational charts and helps determine where we need to focus on hiring for each department.
- Communicate with all employees on company happenings that need to be sent out with professionalism through email and other forms of communication.
- Create HR persona as a professional group within the organization that helps lead others with a positive attitude, maturity, and build trust so that employees respect and follow company rules, policies, and procedures.
- Establish and maintain budget within HR to make sure spending is on track.
- Serve as a business partner in shared services of the Bottomley companies with leadership and expertise with an open-door policy and presence within the company.
- Address any employee issues including disciplinary meetings, terminations, and investigations.
- Review and maintain compliance with federal, state and local employment laws and regulations and recommend best practices, support development, implementation and revision of personnel policies and procedures.
- Own and administer benefits, leaves of absence, workers compensation programs, etc, ensuring accurate and timely submission and communication.
- Maintain and manage all employee files, records, claims and documentation.
- Manage recruitment team to bring in good talent to work within the organization.
- Develop succession planning, be proactive and aware of what the organization would need in the future.
- Drive initiatives to enhance employee retention, career development, and talent across the organization.
- Collaborate with business leaders to identify skill gaps and training needs, ensuring the delivery of targeted learning solutions.
- Drive a culture of continuous improvement, innovation, and best practices within the HR team.
- Coordinate/ delegate all company events, Mayberry Truck Show, job fairs, employee engagement, oversee social media content and management and develop strategies to be more cost effective with all company events.
Director- Mayberry Truck Show
Mayberry Truck Show (Bottomley Event)
02.2023 - Current
- Planning entire event of the Mayberry Truck show from start to finish for 65,000 guests over a two-day event.
- Execute a plan, budget, assemble team and schedule, meet with vendors, food trucks, social media team.
- Book all vendors, stage, musical talent, fireworks, and police to control site.
- Create agenda, work with parking coordinator to make sure all semi-trucks are parked accordingly and safely.
- Plan layout for facility and direct everyone where to be and when.
- Work with city and county for all proper permits for truck parade downtown Mount Airy and work with Mayor so all goes according to plan.
- Prepare all team members for event with all details.
- Make sure all awards are ordered and the tallying is compliant.
- Help with raising money for Brenner Children’s Hospital. To date I have helped raise $1.8 million to give to Brenner Children’s Hospital Patient Family Fund and helped Bottomley become the largest Private Donor to the children’s hospital.
- At end of show, help close out all monies donated and help clean up team.
Director of Human Resources
Bottomley Enterprises, Bottomley Logistics & MCS
02.2023 - 01.2024
- Manage all weekly payroll (office, driver, executive) for all three companies. Comply with all payroll requirements, laws, and regulations.
- Oversee all company benefits packages, health benefits, negotiate pricing, plan renewals working the broker and carriers, help with company pricing for employee deductions, educate all employees of any benefit changes including 401k match changes and benefits changes.
- Conduct weekly Driver Orientation going over company regulations, policies, guidelines, rules, and driver payroll.
- Implement and write all company policies, procedures, guidelines and make sure they were communicated to all employees in a timely manner.
- Conduct new hire onboarding
- Handle all worker’s compensation claims, including accidents, working with Captive TPA, compliance with all regulations of work compensation as well as representing company at all mediations making decisions on finalizing settlement agreements on claims.
- Sat of Executive Leadership team for Bottomley companies to help make decisions.
- Oversee and Manage the Mayberry Truck Show from start to finish helping raise over $1.8 million in 5 years.
- Acting as the primary point of contact for employee issues, handling conflicts, managing disciplinary actions, and organizing engagement activities
Human Resources/ Safety Director
Tampco, Inc
06.2018 - 11.2021
- Create new programs, procedures, and policies and oversee the day-to-day human resources department in a manufacturing facility with 50 employees.
- Created a Human Resources department for a company that had never had one in the past so that employees felt comfortable reaching out to management for any areas they had questions about such as pay, onboarding, time off, new or existing rules/ regulation, benefits, and company safety procedures.
- Oversee all human resources functions at both the routine and strategic level as well as all recruiting efforts for this rapidly growing company.
- Managed, served as a consultant to upper management on developing organizational structures, roles and responsibilities of the job.
- Participated in new initiatives as an executive team member and advised on the impact of short- and long-range.
- Planning of new programs/strategies as those items impact the attraction, motivation, development, and retention of the employees.
- Assessment and implemented tools to track and analyze progress toward established goals as well as productivity on each line in the manufacturing facility.
- Introduced employee engagement and retention strategies that focused efforts on changing organizational culture.
- Encouraged diversity in the workplace following all employment laws and guidelines.
- Created, developed and implemented an entire new corporate safety program that includes monthly management safety meetings, training exercises and safety goal sheets for each department.
Customer Focus/ Logistics Manager
Classic Packaging Company
09.2016 - 04.2018
- Managed all Human Resources for department including hiring, firing, approving vacation time off, completed 90 day and yearly reviews, and writing up discipline reports.
- Manage a team of 9 employees that all report directly to me. I handle the day to day business office related aspects for a $50 Million manufacturing company.
- Manage the logistics on all orders shipping out and being received in working directly with our shipping/ receiving department on LTL and truckload shipments.
- Manage over 800 customer’s orders, lead times, due dates, customer complaints and all aspects of customer service.
- Make sure all administration is managed properly, delegate varied office duties, new procedures implemented in a positive way and use problem solving skills to solve daily problems that arise.
- Coordinate all corporate events such as Christmas party, trade shows, customer events, and created all marketing materials for company.
- Handle all the shipping of all orders, invoicing, reconcile payments, accounts receivables and payables as well as managed purchases through department.
HVAC/ R Service, Sales and Marketing Manager
QRC, Inc (QRC, Inc.)
08.2013 - 08.2016
- Coordinated and facilitated all corporate events, trade shows and customer events.
- Managed all clerical office employees and seven HVAC/ R service technicians, hired new technicians, completed 90 day and yearly reviews of all technicians and office staff, handled all new business development plans.
- Managed dispatching service technicians to their destinations, ordered parts, submitted all warranty claims, took all after hours calls weeknights and weekends, took care of all customer service issues, secured new customers with contracts, and submitted credit applications for new customers to set up their accounts.
- Completed all invoicing, billed all service jobs, coordinated all new HVAC/ Refrigeration installs with customers, ordered cranes/ lifts to be delivered to job sites to aid in the installation process for new units being installed.
- Committed to working 60+ hours a week.
- Managed all service and sales numbers to make sure we were being profitable on every job, managed job costing, proven track record and met all sales goals every month as service manager. Managed payroll, insurance, AFLAC insurance, Worker’s Comp insurance, and everyday expenditures.
- Grew the service department 175% by gaining new contract customers, adding more preventative maintenance contracts, constant communication with the customer to make sure they were completely satisfied with our work and gave attention to customers to fix a problem that may have occurred during service or installation.
- Worked alongside a corporate marketing company to launch a new website for the company by writing all the content, pictures, layout, etc to help grow the traffic on the web for customers and potential customers to have easy access to our information.
- Handled all direct mail marketing, billboards, radio commercials and magazine ads to grow our customer’s awareness to gain new business.
- Coordinated and manned all trade shows, giveaways, corporate meeting events and customer meet and greets.
- Developed and implemented integrated marketing strategies to enhance brand visibility and customer engagement.
- Analyzed market trends and competitor activities to inform strategic sales initiatives and product positioning.
- Led cross-functional teams in executing promotional campaigns, resulting in increased lead generation and sales growth.
- Analyzed sales and marketing data for improved strategies.
Stay at Home Mom
Self
Dobson, NC
11.2006 - 08.2013
- Stay at home mom for 7 years and have enjoyed being there for my three daughters. I returned to the workforce to help financially contribute to our family as well as advance my professional career.
Renfro Corporation, Mount Airy, NC
Mount Airy, NC
10.2004 - 09.2006
- Administrative Assistant for Sales Team/ Co-Executive Assistant to CEO, CFO, COO, VP Sales
- Planned and managed any corporate sponsored events and helped with the United Fund of Surry County.
- Supported the Wal-Mart Sales team for the men’s and boy’s sock division, answered phones for entire department, created and maintained necessary spreadsheets for all databases, analyzed data for upcoming marketing strategies, booked all travel accordingly for entire departments, answered phones for Executive Management team, compiled information for meetings, scheduled appointments, coordinated meetings for managers and team members.
Education
Bachelor of Science in Business Administration - Marketing
East Carolina University
Greenville, NC05-1999
Skills
- HR policies development
- HR analytics
- Diversity and inclusion
- Employee relations
- Payroll management
- Organizational development
- Benefits administration
- Career pathing
- Succession planning
- Retention strategies
- Employment law
- HRIS implementation
- Employee engagement
- Labor relations
- Training development
- Policy enforcement
Certification
- Notary Public, commission expires March 2031
- SHRM Certification
- OSHA10 Certified
Timeline
Vice President- Human Resources
Bottomley Family Companies
01.2024 - Current
Director of Human Resources
Bottomley Enterprises, Bottomley Logistics & MCS
02.2023 - 01.2024
Director- Mayberry Truck Show
Mayberry Truck Show (Bottomley Event)
02.2023 - Current
Human Resources/ Safety Director
Tampco, Inc
06.2018 - 11.2021
Customer Focus/ Logistics Manager
Classic Packaging Company
09.2016 - 04.2018
HVAC/ R Service, Sales and Marketing Manager
QRC, Inc (QRC, Inc.)
08.2013 - 08.2016
Stay at Home Mom
Self
11.2006 - 08.2013
Renfro Corporation, Mount Airy, NC
10.2004 - 09.2006
Bachelor of Science in Business Administration - Marketing
East Carolina University