Emily Heckman
Platte City,MO
Summary
Outcomes-oriented Licensed Master Social Worker offering a 15 year background to growing team. Adept in case management, clinical oversight and staff training. Proficient in conducting data analysis to close gaps and improve outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Clinical Project Manager
Jasper Health
04.2022 - 05.2024
- Served as clinical lead with cross-functional teams with emphasis on member experience and clinical excellence
- Analyzed clinical product metrics to inform decision-making and measure success
- Identified gaps, limitations, and restrictions and develop workarounds to ensure the clinical team success
- Provided regular updates to internal stakeholders on success of the program, operational success and challenges.
Oncology Social Worker & Program Director of Cancer Support Community
Mosaic Life Care - Cancer Center
12.2016 - 04.2022
- Provided emotional support and resource allocation to those affected by cancer
- Coordinated support services within the clinic and community
- Facilitated support groups and educational programs
- Served as Committee Chair for community education committees/events.
Support Coordinator
DeKalb County Senate Bill 40
09.2015 - 12.2016
- Coordinated services for individuals diagnosed with a developmental disability in their homes and in the community.
Hospice Social Worker
Crossroads Hospice
03.2013 - 09.2015
Hospice Social Worker
Kendallwood Hospice
03.2011 - 03.2013
Hospice Social Worker & Bereavement Coor
Three Rivers Hospice
09.2007 - 03.2011
Education
Master's of Social Work -
University of Missouri
Columbia, MOBachelors of Social Work -
Missouri Western State University
Skills
- Stays member/patient focused in all aspects of the role
- Experienced in startups and able to navigate through challenges while finding a solution if needed
- Pays attention to details
- Eager to learn while actively seeking feedback from others
- Prioritizes projects and tasks to fulfill obligations in a timely manner
- Protocol development
- Onboarding and navigation
Certification
- Association of Oncology Social Workers (AOSW), 2016
- OSW-Certified, 2022
- Educating Social Workers in Palliative and End-of-Life Care (ESPEC), 07/2022
Personal Information
Licensed Master Social Worker | Certified Oncology Social Worker | Care Navigator | Clinical Project Manager
Timeline
Clinical Project Manager
Jasper Health
04.2022 - 05.2024
Oncology Social Worker & Program Director of Cancer Support Community
Mosaic Life Care - Cancer Center
12.2016 - 04.2022
Support Coordinator
DeKalb County Senate Bill 40
09.2015 - 12.2016
Hospice Social Worker
Crossroads Hospice
03.2013 - 09.2015
Hospice Social Worker
Kendallwood Hospice
03.2011 - 03.2013
Hospice Social Worker & Bereavement Coor
Three Rivers Hospice
09.2007 - 03.2011
Master's of Social Work -
University of Missouri
Bachelors of Social Work -
Missouri Western State University
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