Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Emily Hefel
Winter Park,CO
Work Preference
Summary
Dedicated Senior Tour Consultant with strong negotiation skills and exceptional customer service. Experienced in territory development and focused on enhancing client satisfaction and expanding client bases.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Tour Consulant
EF Educational Tours
Denver, CO
11.2023 - Current
- Coordinated travel itineraries ensuring seamless educational experiences for students.
- Analyzed client feedback to improve tour offerings and enhance overall satisfaction ratings.
- Collaborated with team members to share knowledge, resources, and best practices, fostering a supportive work environment.
- Expanded client base by implementing targeted marketing strategies and attending industry networking events.
- Ensured timely communication with clients throughout the entire planning process, establishing trust and confidence in our services.
- Participated in continuous professional development opportunities such as workshops and conferences to stay updated on industry changes.
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Littleton, CO
07.2014 - 10.2023
- Cultivated relationships with key accounts to drive product awareness and sales growth.
- Developed tailored sales strategies based on market analysis and customer needs.
- Built strong relationships with retailers, bar/restaurant owners, and distributor partners.
- Executed product launces, merchandising initiatives, and seasonal programming.
- Consistently met or exceeded sales targets though consultative selling and territory planning.
Education
Bachelor of Science - Physchology
Metropolitan State University of Denver
Denver, CO05-2008
Skills
- Strong negotiation skills
- Exceptional customer service
- Effective problem solving
- Team leadership
- Territory development
- Cross-functional collaboration
Certification
WSET Level 3 certified in spirits
Timeline
Senior Tour Consulant
EF Educational Tours
11.2023 - Current
Sales Representative
REPUBLIC NATIONAL DISTRIBUTING COMPANY
07.2014 - 10.2023
Bachelor of Science - Physchology
Metropolitan State University of Denver