Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Emily Held

Grayslake,IL

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Old Navy
Vernon Hills, IL
08.2022 - Current
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Handled customer complaints in a professional manner.

Amusement Ride Operator

Six Flags Great American
Gurnee, IL
06.2021 - 08.2021
  • Provided customer service by answering questions about rides and attractions.
  • Assisted guests with boarding, exiting and seating on amusement rides.
  • Maintained a clean work area, including picking up debris from around the ride area.
  • Monitored guests while they were riding to ensure their safety at all times.
  • Inspected all harnesses and safety restraints for wear and tear prior to use.
  • Checked tickets for validity before allowing access to the attraction.
  • Operated emergency stop buttons when needed in case of an incident or malfunctioning ride.
  • Verified that guests meet minimum height requirements before allowing them to board certain rides.

Education

High School Diploma -

Grayslake Central High School
Grayslake
06-2023

Some College (No Degree) -

Marquette University
Milwaukee, WI

Skills

  • Reliability and punctuality
  • Customer Service
  • Transaction Processing
  • Flexible Schedule
  • Stocking and Receiving
  • Teamwork
  • Time Management
  • Cash Register Operation
  • Fitting room maintenance
  • Customer Engagement

Affiliations

  • Softball for 3 years in high school
  • Band for 3 years in high school

Accomplishments

  • Honor roll every year in high school

Timeline

Retail Sales Associate

Old Navy
08.2022 - Current

Amusement Ride Operator

Six Flags Great American
06.2021 - 08.2021

High School Diploma -

Grayslake Central High School

Some College (No Degree) -

Marquette University

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Emily Held