EMILY HENDERSON
Hopkins,MN
Overview
16
16
years of professional experience
1
1
Certification
Work History
Campus Administrator
Good Samaritan Society
01.2020 - Current
- Responsible for overall leadership and management of the Skilled Nursing Facility
- Manages financial and operational stability of the facility
- Communicates with and responds to Residents, families and employees effectively and accurately.
Administrator
Good Samaritan Society
02.2017 - 01.2020
- Managed day to day operations of the Skilled Nursing Facility
- Ensured facility is providing quality care as well as following State and Federal Regulations
- Worked independently and as part of a team to ensure staff are engaged and resident's needs are being met.
Waitress/Bartender
Outback Steakhouse
08.2008 - 02.2017
- Communicated with guests using customer service and sales
- Effectively managed my time in a fast paced environment to meet customer needs
- Worked as a team to ensure quality and customer satisfaction.
Business Office Specialist
Northland Ear, Nose and Throat
06.2015 - 06.2016
- Assisted patients in making appointments
- Verified insurance eligibility
- Prepared and processed patient information for all appointments
- Practiced communication skills, patience and empathy to ensure patient understanding and comfort.
Education
Bachelor of Business Administration - Health Care Management
University Minnesota Duluth
Skills
- Organizational Leadership
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Planning and coordination
- Problem-Solving
- Finance Management
Certification
- Long Term Care Administration license in the state of Minnesota
- Licensed Assisted Living Director in the state of Minnesota
Timeline
Campus Administrator
Good Samaritan Society
01.2020 - Current
Administrator
Good Samaritan Society
02.2017 - 01.2020
Business Office Specialist
Northland Ear, Nose and Throat
06.2015 - 06.2016
Waitress/Bartender
Outback Steakhouse
08.2008 - 02.2017
Bachelor of Business Administration - Health Care Management
University Minnesota Duluth
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