Emily Herlan
Great Mills,MD
Summary
Experienced leader and efficient manager with a strong background in inventory control and record maintenance. Gained valuable experience at Ace Hardware and other esteemed organizations. Demonstrated expertise in optimizing resources, improving customer satisfaction, and cultivating positive work environments. Proficient in money handling and adept at promoting a positive attitude. Consistently achieves goals with a flexible approach.
Overview
8
8
years of professional experience
Work History
Animal Caretaker
St. Mary's County Government
California, MD
10.2022 - Current
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Assisted with payroll and time sheet management
Assistant Manager
Ace Hardware
La Plata, MD
12.2021 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Collaborated with a time management platform to ensure accurate weekly payroll.
Shift Leader
Stewart's Shops
Great Bend, NY
04.2018 - 01.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Management Trainee Intern
Enterprise Rent-A-Car
Lakeland, FL
07.2017 - 04.2018
- Assisted in financial analysis to help optimize company resources and reduce overall costs.
- Facilitated efficient inventory management through regular stock audits, order placements, and vendor negotiations.
- Improved project management abilities with hands-on experience in planning, execution, and monitoring tasks.
- Expanded industry knowledge by attending relevant workshops, seminars, and networking events as part of ongoing professional development efforts.
- Maintained personnel records and updated internal databases to support document management.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
Education
Bachelor of Science - Criminal Justice
American Public University
Charleston, WV04-2026
Skills
- Maintaining records
- Inventory control
- Payroll
- Customer service and communication
Timeline
Animal Caretaker
St. Mary's County Government
10.2022 - Current
Assistant Manager
Ace Hardware
12.2021 - 10.2022
Shift Leader
Stewart's Shops
04.2018 - 01.2020
Management Trainee Intern
Enterprise Rent-A-Car
07.2017 - 04.2018
Bachelor of Science - Criminal Justice
American Public University