Emily Hernandez
Evansville,IN
Summary
Experienced with maintaining accurate financial records and assisting in account reconciliations. Utilizes strong organizational skills to streamline accounting processes and improve accuracy. Knowledge of accounting software and financial reporting, with focus on teamwork and adaptability. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Sales Representative
Target
08.2024 - Current
- Company Overview: (Evansville, IN)
- Costumer service
- Style
- Fitting room
- Ran clothes out to the floor and help guest with fitting room and clothes needs
- (Evansville, IN)
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Trained new employees on customer service, money handling and organizing strategies.
Waitress/Manager in Charge
La Mitad Del Mundo
06.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Managed and motivated employees to be productive and engaged in work.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Sales Representative
Pandora
07.2022 - 01.2024
- Company Overview: Jewelry (Danbury Connecticut)
- Jewelry (Danbury Connecticut)
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Secretary
Climax Music Records
09.2020 - 07.2023
- Management
- Customer service
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Streamlined the PTO''s accounting processes for improved financial management and oversight.
- Reduced discrepancies in fuel accounting by conducting regular audits and reconciliations.
Secretary and Accounting
ATW
08.2019 - 06.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Supported project management activities, contributing to timely completion of key initiatives.
- Facilitated inter-departmental communication to ensure all parties were informed of key updates.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
Sales Representative
Oakley
03.2022 - 03.2023
- Company Overview: (Sawgrass, FL)
- Customer Service
- Built diverse and consistent sales portfolio.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Stayed current on company offerings and industry trends.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
Indiana University, Bloomington
Bloomington, IN02.2025
WGU
02.2025
Western Connecticut State University
Danbury, CT12.2023
Associate Degree -
Broward College
Fort Lauderdale, FL08.2023
High School Diploma -
Charles W High School
Pembroke Pines, FL06.2021
Skills
- Excellent Communicator
- Team Management
- Secretary
- Bilingual
- Microsoft Office
- Google Drive
- Presentations
- Graphics: Corel Draw
- Customer service
- Strong multitasking
- Office administration
- Staff training and development
- Greeting guests
- Sales support
- Microsoft Excel expertise
- Data entry
- Accounting systems and software
- Inventory accounting
- Accounting understanding
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Representative
Target
08.2024 - Current
Waitress/Manager in Charge
La Mitad Del Mundo
06.2023 - 01.2024
Sales Representative
Pandora
07.2022 - 01.2024
Sales Representative
Oakley
03.2022 - 03.2023
Secretary
Climax Music Records
09.2020 - 07.2023
Secretary and Accounting
ATW
08.2019 - 06.2023
Indiana University, Bloomington
WGU
Western Connecticut State University
Associate Degree -
Broward College
High School Diploma -
Charles W High School
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