Emily Hernandez
Kaufman
Summary
Dynamic banker with proven expertise in customer service at La Vaquera, adept at resolving complex issues and enhancing client satisfaction. Bilingual communicator skilled in cash handling and time management, consistently fostering a welcoming environment that drives results and builds trust. Committed to delivering exceptional guest services and leading teams effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Banker/Customer Service
La Vaquera
Kaufman
04.2022 - 08.2023
- Company Overview: At La Vaquera, I worked at a mini bank (Barri), where I gained valuable experience in customer service and cash handling
- My primary focus was to ensure that customers felt comfortable and confident in discussing their needs
- I consistently handled challenging situations with professionalism, maintaining a calm and solutions-oriented approach to meet customer expectations effectively
- At La Vaquera, I worked at a mini bank (Barri), where I gained valuable experience in customer service and cash handling
- Skills: Customer service, Communication skills, Time management, Computer literacy, Leadership, Guest services, Bilingual, English
Education
Psychology -
Criswell College
Dallas, TX05.2027
Skills
- Customer service
- Communication skills
- Time management
- Computer literacy
- Leadership
- Guest services
- Bilingual
- English
Certification
- Life Way Certification (Teaching kids in dominical School)
Languages
English
Professional
Spanish
Professional
Timeline
Banker/Customer Service
La Vaquera
04.2022 - 08.2023
Psychology -
Criswell College
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