Emily Herzmann
Erie,IL
Summary
Recent forensic psychology graduate with experience in school-based intervention, residential life, and the juvenile justice system. Skilled in crisis response, trauma-informed care, and supporting diverse student populations.
Overview
3
3
years of professional experience
Work History
Juvenile Court School Liaison Intern
Central High School
Davenport, IA
08.2024 - 12.2024
- Observed and assisted with case management for at-risk youth in school and court settings
- Participated in restorative justice and school reintegration meetings
- Maintained confidential records and wrote behavioral observations
Hall Advisor
St. Ambrose University
Davenport, IA
08.2024 - 05.2025
- Met with each RA staff member one-on-one for monthly check-ins
- Developed positive relationships with all members on the floor through intentional interactions and programs
Resident Advisor
St. Ambrose University
08.2023 - 05.2024
- Supported students academically and emotionally through peer mentoring and programming
- Responded to emergency and behavioral incidents with empathy and professionalism
Server
Yummy Crab
Davenport, IA
10.2024 - 05.2025
- Managed high-pressure environments with strong communication and multitasking
- Built rapport with diverse clientele and team members
Sales Associate
Kohl's
Davenport, IA
06.2022 - 05.2024
- Provided excellent customer service and conflict resolution in fast-paced settings.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Bachelor of Arts - Forensic Psychology
St. Ambrose University
Davenport, IA05.2025
Skills
- Crisis intervention & Conflict resolution
- Client relationship management
- Peer Mentoring & Leadership
- Mandated Reporting
- Team collaboration
- Restorative justice
Timeline
Server
Yummy Crab
10.2024 - 05.2025
Juvenile Court School Liaison Intern
Central High School
08.2024 - 12.2024
Hall Advisor
St. Ambrose University
08.2024 - 05.2025
Resident Advisor
St. Ambrose University
08.2023 - 05.2024
Sales Associate
Kohl's
06.2022 - 05.2024
Bachelor of Arts - Forensic Psychology
St. Ambrose University
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