Emily Hickox
Chicago,IL
Summary
Dynamic Logistic Account Manager with a proven track record at Butler University, excelling in client account management and supply chain optimization. Adept at enhancing profitability through strategic inventory control and data analysis. Recognized for fostering strong customer relationships and delivering impactful solutions in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Logistic Account Manager
Scotlynn USA Divison
01.2022 - 04.2025
- Responsible for working directly with accounts and client teams to develop distribution solutions contributing to improved profitability and business growth.
- Responsible for processing client documentation, verifying account activity, and communicating effectively to thrive in a fast-paced environment.
- Responsible for running daily reports, keeping constant counts on inventory and making recommendations to the General Manager for purchase needs.
Tech team – shift lead
Butler University
02.2020 - 02.2022
- Responsible for updating and emailing cases through Salesforce in a timely manner.
- Responsible for assisting students when they were unsure how a certain process worked.
- Delivered technology supplies to other Butler facilities around campus.
It desktop support intern
Butler University
05.2021 - 08.2021
- Responsible for preparing and setting up all new devices purchased by Butler University.
- Responsible for imaging devices to Butler University’s new 2021 image.
- Relied on Salesforce, SCCM, and Active Directory to help with my responsibilities.
Chief Marketing Officer
Doglite
08.2019 - 12.2019
- Successfully presented a business plan to the investment/lending panel to expand the company.
- Helped develop and implement a successful marketing strategy after surveying the company's target market.
Waitress / Host
The Score Sports bar & grill
05.2019 - 10.2019
- Greeted customers in a friendly fashion while gathering their requests.
- Delivered food and drinks in a timely and professional manner.
- Responsible for delegating tasks to co-workers to improve performance and ensure enjoyment for customers and staff.
Education
Butler University - Marketing
Lacy School of Business
05-2022
Skills
- Client account management
- Transportation logistics
- Inventory control
- Supply chain optimization
- Data analysis
- Customer relationship management
Affiliations
Volunteer - Gleaners Food Bank
Timeline
Logistic Account Manager
Scotlynn USA Divison
01.2022 - 04.2025
It desktop support intern
Butler University
05.2021 - 08.2021
Tech team – shift lead
Butler University
02.2020 - 02.2022
Chief Marketing Officer
Doglite
08.2019 - 12.2019
Waitress / Host
The Score Sports bar & grill
05.2019 - 10.2019
Butler University - Marketing
Lacy School of Business