Emily Hines-Humphreys
Marion,OH
Summary
Resourceful and dedicated former correctional officer with motivational leadership, training and employee supervision experience. Over 5 years in corrections and law enforcement, with a strong desire to return to the area of restorative justice.
Overview
12
12
years of professional experience
Work History
Emergency Room Technician
OhioHealth
02.2023 - Current
- Assist emergency room (ER) doctors and nurses with delivering medical care.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, and vital sign monitors.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
Protective Security Officer
Nationwide Children's Hospital
11.2022 - 02.2023
- Provides unarmed security and safety services in all areas of the hospital, hospital properties, and the hospital's off-campus sites as assigned.
- Reduced security risks through regular patrol rounds and swift response to incidents.
- Ensured the safety of personnel by assisting in emergency evacuations and coordinating with first responders.
- Performed random inspections of secured areas, ensuring compliance with established policies and procedures.
Corrections Officer
Marion Multicounty Correctional Center
12.2021 - 11.2022
- Supervise both male and female inmates who are freshly in the criminal justice system, must interact with individuals who are detoxing from intoxicants
- Must interact with the inmate population and maintain a professional demeanor at all time
- Working directly with inmates many of which have mental illnesses and drug dependency
- Serving and protecting the public., assess the situation, and notify the proper channels if necessary.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Deputy Corrections Officer
Morrow County Sheriff's Office
12.2020 - 12.2021
- Supervise both male and female inmates who are freshly in the criminal justice system, must interact with individuals who are detoxing from intoxicants, assess the situation, and notify the proper channels if necessary
- Proficiently use computer, scanner and fax machines for record keeping, intake process, and court proceedings
- Work in the role of O.I.C two days a week
- Maintain security and safety of facility while protecting the public.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
Corrections Officer
Ohio Department of Rehabilitation and Correction
02.2020 - 09.2020
- Supervise inmates and maintain institutional rules
- Must interact with the inmate population and maintain a professional demeanor at all times
- Working directly with inmates many of which have mental illnesses and drug dependency
- Serving and protecting the public.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
Assistant Manager
Panera Bread
12.2019 - 02.2020
- Supervise subordinate workers
- Handle cash
- Answer to and assist general manager
- Handle customer complaints
- Multitasking
- Time management skills.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
Correctional Officer
North Center Correctional Complex
07.2017 - 11.2019
- Supervise inmates and maintain institutional rules
- Must interact with the inmate population and maintain a professional demeanor at all times
- Working directly with inmates many of which have mental illnesses and drug dependency
- Serving and protecting the public.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Server
Steak N Shake
10.2016 - 07.2017
- Serve customers, take orders, operate cash draws.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Production Asst. Manager/ General Supervisor
Coldstone
07.2013 - 10.2016
- Worked directly below assistant managers and dependently ran night shifts
- Directly supervised between 4-10 employees
- Was expected to do duties such as: discipline employees, maintain and close the store, conduct training for personnel, compile and balance cash receipts, assign responsibilities and workstations, resolve customer complaints, and make and maintain products.
Call Center Representative
Teleperformance
08.2012 - 07.2013
- Had to be able to multitask by using computer and phone at the same time while also working with customer
- Confer with customers by telephone or via email, take and apply customers payments, computer and typing skills, and contact customers to respond to inquiries.
Education
Associate of Applied Science - Criminal Justice
Marion Technical College
Marion05.2022
Skills
Time Management
Security
Law Enforcement
Crisis Intervention
Records Management
Criminal Investigations
Trained in defensive tactics
De-Escalation Techniques
References
Brooke Fown: 740.341.5420
Former Co-Worker
Brandi Smith: 419.569.3244
Former Co-Worker
Jose Arteaga 740.914.0388
Former Co-Worker
Dean Mulvaine: 419.310.2767
Former Supervisor
Timeline
Emergency Room Technician
OhioHealth
02.2023 - Current
Protective Security Officer
Nationwide Children's Hospital
11.2022 - 02.2023
Corrections Officer
Marion Multicounty Correctional Center
12.2021 - 11.2022
Deputy Corrections Officer
Morrow County Sheriff's Office
12.2020 - 12.2021
Corrections Officer
Ohio Department of Rehabilitation and Correction
02.2020 - 09.2020
Assistant Manager
Panera Bread
12.2019 - 02.2020
Correctional Officer
North Center Correctional Complex
07.2017 - 11.2019
Server
Steak N Shake
10.2016 - 07.2017
Production Asst. Manager/ General Supervisor
Coldstone
07.2013 - 10.2016
Call Center Representative
Teleperformance
08.2012 - 07.2013
Associate of Applied Science - Criminal Justice
Marion Technical College
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