Dedicated professional with a proven track record in office administration and customer service. Excels in time management and adaptability, ensuring smooth daily operations while providing friendly and efficient assistance to clients and customers.
Overview
4
4
years of professional experience
Work History
Office Administrator
Marcia L. Meckler
Columbus, OH
02.2024 - Current
Managed daily office operations, ensuring a smooth, organized, and efficient work environment.
Prepared, edited, and distributed documents.
Maintained accurate filing systems (digital and physical) to support quick information retrieval.
Served as the first point of contact for clients, providing professional and friendly assistance
Answered and routed phone calls, emails, and inquiries to appropriate people.
Maintained confidential employee and company records in compliance with policy.
Sat in on meetings with clients and assisted with notetaking.
Beauty Advisor
Ulta Beauty Inc.
Chillicothe, OH
07.2022 - 02.2024
Gave personalized beauty recommendations by assessing customer needs and recommending products across skincare, makeup, haircare, and fragrance.
Stayed current on new launches and beauty trends to provide informed guidance.
Educated customers on product benefits, ingredients, and usage to support informed decision‑making.
Maintained clean, organized, and visually appealing displays.
Restocked shelves and assisted with product resets.
Processed transactions accurately and efficiently while promoting Ulta’s rewards program.
Adhered to company policies regarding returns and loss prevention.
Assisted with training new team members on product knowledge and customer service expectations.