Purposeful Administrative and Customer Service Professional with exposure to business development, marketing, strategic planning, client relationship management, customer service and technical support. Skilled professional in the areas of candidate retention levels within a highly competitive market. Over 25 years of higher education experience specializing in on-campus recruitment, event management, international relations, academic advising, and office management.
Overview
13
13
years of professional experience
Work History
Faculty Support Coordinator
Georgia Institute of Technology
07.2019 - Current
Provide administrative support to 41 faculty members and their research groups including graduate students.
Manage complex calendars, coordinate meetings and appointments to maximize faculty and student availability and effectiveness.
Manage and facilitate sponsored program colloquiums events and workshops including registration process, arranging logistical travel and coordinating on the day of the events from start to finish.
Process check requests, expense reports, spend authorizations, lab orders including providing support documentations and configuring systems and applications for faculty.
Provide evaluation of vendors by conducting research, gathering quotes, and making recommendations based on organizational needs.
Coordinate proposal preparation and submission (data collection, tracking of statistical information, routing, editing).
Assist faculty and students regarding interpretation and application of administrative policies and procedures.
Manage sensitive information with discretion, maintaining strict confidentiality when handling personal or proprietary documents.
Assist in the development of training materials for the School of Psychology, promoting consistent best practices across the organization.
Serve as a reliable point of contact for internal and external faculty, staff and students addressing inquiries promptly and professionally.
Administrative Assistant II
Technical College System of Georgia
07.2013 - 07.2019
Provided administrative support to the Assistant Commissioner and staff of Secondary Education Initiatives/College & Career Academy while also working with the Lieutenant Governor of Ga office.
Scheduled and coordinated all conference meetings, calendar and travel arrangements including prepare agendas, formal correspondence, and meeting minutes.
Created and managed over $12.4 million in vendor contracts such as memorandum of understanding's (MOU), consultant agreements and agency contracts.
Assisted in management and tracking of budget expenditures including preparing and analyzing annual reports.
Managed and served as point of contact for the Great Promised Partnership (GGP) for Georgia’s at-risk high school students.
Managed and trained new student assistants for various departments.
Developed new filing and organizational practices that increased workplace efficiency.
Maintained utmost discretion when dealing with confidential and sensitive information.
Managed sorting and distribution of senior executive office mail.
Administrative Support Assistant
Technical College System of Georgia
02.2012 - 07.2013
Provided administrative support to the Executive Director and staff of Georgia Virtual Technical Connection (GVTC).
Planned and coordinated conference meetings, calendar and travel arrangements including prepare agendas, formal correspondence, and meeting minutes.
Assisted in the management and tracking of office expenditures and budget including preparing and analyzing annual reports.
Developed and maintained relationships with internal/external agencies, universities, and other vendor sources.
Managed and tracked agreements for 3rd party software vendors.
Handled confidential information with discretion, maintaining trust among colleagues and clients alike.
Education
Bachelor - Liberal Arts Studies: Concentration in Organizational Management, Human Resource Management
Oglethorpe University
Atlanta, GA
05.2011
Skills
Team leadership
Time management
Decision-making
Project management
Strategic planning
Relationship building
Problem-solving abilities
Conflict resolution
Timeline
Faculty Support Coordinator
Georgia Institute of Technology
07.2019 - Current
Administrative Assistant II
Technical College System of Georgia
07.2013 - 07.2019
Administrative Support Assistant
Technical College System of Georgia
02.2012 - 07.2013
Bachelor - Liberal Arts Studies: Concentration in Organizational Management, Human Resource Management
Oglethorpe University
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