Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emily Hoffmann

Sand Springs,OK

Summary

Dynamic educator and team player with a proven track record at CapTulsa, enhancing student engagement and curriculum implementation. Excelled in classroom management and innovative lesson planning, boosting learning outcomes. Skilled in cultural sensitivity and literacy development, demonstrating a 20% increase in student performance metrics.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

26
26
years of professional experience

Work History

Teacher II / Sub

CapTulsa
05.2008 - Current
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Front End Sales Associate

Reasors Grocery Store
08.2019 - 03.2023
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card and check transactions to complete customer purchases
  • Learned duties for various positions and provided backup at key times.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Retail Store Associate

Academy Sports &Outdoors
05.2017 - 08.2019
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Balanced and organized cash register by handling cash, counting change, and storing coupon.
  • Used POS system to process sales, returns, online orders, and gift card activation.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
  • Increased sales and customer satisfaction through personalized servicing.

Daycare Teacher

Day Schools
04.1998 - 05.2008
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.

Education

Associate Of Applied Science - Early Childhood Education

Tulsa Community College
Tulsa, OK
12.2024

High School Diploma - General Education

Booker T Washington High School
Tulsa, OK
06.1987

Skills

  • Classroom Instruction
  • Curriculum Implementation
  • Child Development
  • Cultural Sensitivity
  • Goal-Oriented
  • Customer Service
  • Money Handling
  • Problem-Solving
  • Self-Checkout Assistance
  • Flexible Schedule
  • Phone Etiquette
  • Cash Register Operation

Timeline

Front End Sales Associate

Reasors Grocery Store
08.2019 - 03.2023

Retail Store Associate

Academy Sports &Outdoors
05.2017 - 08.2019

Teacher II / Sub

CapTulsa
05.2008 - Current

Daycare Teacher

Day Schools
04.1998 - 05.2008

Associate Of Applied Science - Early Childhood Education

Tulsa Community College

High School Diploma - General Education

Booker T Washington High School

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Emily Hoffmann