EMILY HOLLAND
Financial Independence Group
Charlotte,NC
3
years of professional experience
Detail-oriented Business student with experience in high-volume customer service and live event operations. Leverages a Marketing degree and Economics minor to implement data-driven, guest-focused strategies in dynamic environments. Ready to contribute strong communication and organizational skills to a business or marketing role.
Work History
Rotational Intern, Marketing, Finance & Sales
2 Months- Completed a 10-week rotational internship at a national Independent Marketing Organization (IMO), gaining hands-on exposure across Onboarding, Operations, Enterprise Marketing, Sales, Technology, Accounting & Commissions, and Advisor Marketing.
- Supported cross-functional projects in business development and AI/business intelligence, enhancing company's application of data and automation across departments.
- Developed a comprehensive understanding of end-to-end operations at a financial services firm, integrating advisor-facing sales and marketing with back-office accounting and commission processing.
- Collaborated with teams across seven departments, rapidly adapting to new tools, workflows, and priorities during each rotation.
Server / Host
3 Months- Managed guest interactions and table turnover in high-volume restaurant, processed orders accurately via POS while ensuring fast, friendly service during peak hours.
- Coordinated seating and reservations to optimize flow and minimize wait times, balancing guest expectations with kitchen and floor capacity for improved guest satisfaction.
- Partnered with kitchen and floor staff to resolve service issues in real time, maintaining operational efficiency under pressure.
Student Employee, Event Management
1 Year 4 Months- Facilitated day-of operations for university athletic events, managing ticket entry and payments while directing large crowds to facility locations.
- Addressed guest issues promptly to ensure smooth event operations, escalating only when necessary to uphold guest satisfaction.
- Coordinated setup and breakdown logistics with event staff, ensuring seamless transitions between events.
Education
Bachelor of Business Administration - Marketing, Economics
- Member, Pi Beta Phi
- Member, Ole Miss Business Club
Skills
Data Analysis
Point-of-Sale (POS) Systems
Microsoft Office
Multitasking skills
Customer service
Team collaboration
Detail-Oriented
Problem-solving
Team collaboration
Communication skills
Adaptability
Timeline
Rotational Intern, Marketing, Finance & Sales
Financial Independence Group
06.2026 - 08.2026Read More
Server / Host
The Office Craft Bar and Kitchen
05.2025 - 08.2025Read More
Student Employee, Event Management
University of Mississippi Athletic Department
01.2024 - 05.2025Read More
University of Mississippi
Bachelor of Business Administration from Marketing, Economics
Read More