Emily Homer
Glassboro
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating a welcoming atmosphere and enhancing overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Lifeguard
Lifetime Fitness Center
04.2024 - 09.2024
- Summer only job
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Hostess
Arirang Hibachi Steakhouse
01.2023 - 09.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Public Health And Wellness
Rowan University
Glassboro, NJ05-2027
High School Diploma -
Scotch Plains Fanwood Highschool
Scotch Plains06-2023
Skills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership qualities
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Detail-oriented
Timeline
Lifeguard
Lifetime Fitness Center
04.2024 - 09.2024
Hostess
Arirang Hibachi Steakhouse
01.2023 - 09.2023
Bachelor of Science - Public Health And Wellness
Rowan University
High School Diploma -
Scotch Plains Fanwood Highschool
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