Emily Homer
Glassboro,NJ
Summary
Dynamic and dedicated professional with robust experience in customer service at Goat USA. Demonstrated expertise in risk assessment and emergency response, enhanced by outstanding communication skills. Committed to fostering teamwork and crafting engaging experiences while prioritizing safety and satisfaction in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Retail Associate
Goat USA
04.2025 - Current
- Provide excellent customer service and assist customers with product recommendations and purchases.
- Manage inventory, restock merchandise, and ensure the store remains clean and organized.
- Operate the cash register and process transactions accurately.
- Work flexible summer hours while home from college to support store operations.
- Seasonal
Lifeguard
Lifetime, Berkeley Heights
05.2024 - Current
- Monitor swimming areas to ensure patron safety and enforce pool rules to prevent accidents.
- Respond swiftly to emergencies, providing CPR, First Aid, and water rescues.
- Conduct routine safety checks and maintain a clean, hazard-free pool environment.
- Communicate with swimmers, parents, and staff to provide guidance and ensure a safe experience.
- Assist with pool maintenance, including chemical level checks and equipment reporting.
- Participate in regular training sessions to maintain certifications and improve techniques.
Swim Instructor Counselor
YMCA, Gloucester
09.2024 - 05.2025
- Taught swimming fundamentals, water safety, and stroke development to individuals and groups.
- Enforced pool rules, monitored swimmers, and responded to emergencies as needed.
- Designed engaging lesson plans tailored to students’ skill levels, boosting confidence and progress.
- Mentored campers, supervised daily activities, and fostered teamwork in a fun, inclusive environment.
- Communicated regularly with parents regarding student progress and safety guidelines.
- Organized camp activities, games, and special events to create memorable experiences.
Hostess
Hibachi Restaurant
02.2023 - 08.2023
- Greeted and seated guests, managed waitlists, and coordinated reservations in a fast-paced setting.
- Communicated with kitchen and serving staff to optimize guest flow and satisfaction.
- Handled phone calls and reservation requests, maintaining an organized seating chart.
- Delivered exceptional customer service and upheld a warm dining atmosphere.
- Left position to begin college.
Education
Some College (No Degree) - Public Health And Wellness
Rowan Univeristy
Glassboro, NJSkills
- Water safety and rescue techniques
- Cpr, first aid, and aed certified
- Lifeguarding and emergency response
- Risk assessment and hazard prevention
- Supervision of children & groups
- Strong communication & interpersonal skills
- Leadership & teamwork
- Patience & adaptability
- Conflict resolution & problem-solving
- Motivational & encouraging demeanor
- Decision-making under pressure
- Customer service & parent engagement
- Customer service
- Inventory management
- Communication skills
- Hospitality and accommodation
- Cash register operation
Timeline
Retail Associate
Goat USA
04.2025 - Current
Swim Instructor Counselor
YMCA, Gloucester
09.2024 - 05.2025
Lifeguard
Lifetime, Berkeley Heights
05.2024 - Current
Hostess
Hibachi Restaurant
02.2023 - 08.2023
Some College (No Degree) - Public Health And Wellness
Rowan Univeristy
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