Summary
Overview
Work History
Education
Skills
Timeline
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Emily Houle

Fenton,MI

Summary

Dedicated Club Manager recognized for driving productivity and efficiency in operations and administrative duties. Demonstrates exceptional skills in scheduling, team leadership and independent task execution while fostering strong communications with both staff and members. Proven problem-solving abilities and adaptability contribute to enhanced member satisfaction and seamless club operations. Known for enhancing workflow process with a passion for completing detailed tasks.

Overview

5
5
years of professional experience

Work History

Club Manager

Anytime Fitness
Grand Blanc, MI
04.2024 - Current
  • Appropriate and accurate DPL reporting on Google Spreadsheets.
  • High level of time management, performing and completing multiple administrative tasks while attending meetings, and handling daily, oncoming member questions and new signups.
  • Analyzed data trends related to membership sign-ups and renewals in order to identify areas for improvement.

Records Manager

Traini Counseling
Flint, MI
03.2023 - 04.2024
  • Organized filing systems for easy retrieval of documents when needed.
  • Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
  • Completed intake for oncoming patients.
  • Proficient in document organization and protection in relation to HIPAA.
  • Helped coordinate patient referrals and sent out documentation to appropriate parties to be obtained in court.

ABA Therapist

Patterns Behavioral Services
Howell, MI
10.2022 - 03.2023
  • Developed and implemented ABA treatment plans based on assessment data and behavioral goals.
  • Provided support for individuals transitioning into new settings such as school or home environments.
  • Facilitated play activities that encourage developmentally appropriate motor skills while helping children learn new concepts.
  • Able to maintain keeping track of objective data through therapy sessions.
  • Communicated effectively with all staff who were on the client's case.
  • Empathize with clients and their family members.
  • Remain professional and calm under high-stress situations.

Front Desk Receptionist

Lambaria Eye & Optical
Davison, MI
07.2021 - 09.2022
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Confirmed insurance and processed benefits in advance of visits.
  • Scheduled multiple appointments efficiently by coordinating with doctors and aligning accurate services.
  • Proficient in organizing and completing chart preparation requirements.

Optician/Front Desk Receptionist

Eyeglass World
Flint, MI
06.2020 - 07.2021
  • Scheduled appointments, verified insurance coverage, and maintained accurate patient records.
  • Managed all medical records for comprehensive and precise historical medical data documentation.
  • Identified needs of customers promptly and efficiently.
  • Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.

Education

High School Diploma -

Linden High School
Linden
06-2018

Skills

  • High attention to detail
  • Multitasking and organization
  • Email management
  • Document preparation
  • Data confidentiality
  • Data entry
  • Customer service
  • Time management
  • File organization
  • Online scheduling
  • Prospect relations
  • Staff scheduling
  • Self-motivation
  • personable
  • Reliable

Timeline

Club Manager

Anytime Fitness
04.2024 - Current

Records Manager

Traini Counseling
03.2023 - 04.2024

ABA Therapist

Patterns Behavioral Services
10.2022 - 03.2023

Front Desk Receptionist

Lambaria Eye & Optical
07.2021 - 09.2022

Optician/Front Desk Receptionist

Eyeglass World
06.2020 - 07.2021

High School Diploma -

Linden High School

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Emily Houle