Emily Howell
Grand Junction,CO
Summary
Enthusiastic and dependable candidate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Hardworking Customer Service Cashier bringing hands-on customer service experience. Successful at managing multiple priorities with a positive attitude. Motivated to learn, grow and excel in workplace.
Overview
4
4
years of professional experience
Work History
Cashier/Food Service Worker
Sodexo Food Service
Grand Junction, CO
09.2020 - 12.2021
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible hours; night, weekend, and holiday shifts.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
Server/Cashier
Western Slope Hookah Lounge
Grand Junction, CO
11.2019 - 08.2020
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Greeted and interacted with customers making sure their needs were met.
- Severed out hookahs and changed them out when requested.
Restaurant Crew Member
Wendy's
Clifton, CO
08.2017 - 01.2020
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
Education
High School Diploma -
Goal Academy High School
Grand Junction, CO05.2020
Skills
- Cash Handling
- Problem Solving
- Cooperative Attitude
- Reliable and Responsible
- Work Task Prioritization
- Adaptable and Flexible
- Strong communication skills
- Customer service oriented
- Multi-tasking and prioritization
- Team contribution
- POS operation
Timeline
Cashier/Food Service Worker
Sodexo Food Service
09.2020 - 12.2021
Server/Cashier
Western Slope Hookah Lounge
11.2019 - 08.2020
Restaurant Crew Member
Wendy's
08.2017 - 01.2020
High School Diploma -
Goal Academy High School