Emily Hunt
Phoenix,AZ
Summary
Goal-oriented Recruiting Professional with two years of experience coordinating the full-cycle hiring process. Proven capacity to attract top talent, screen resumes, schedule and coordinate interviews, and managing and maintaining client relationships. Brings excellent communication, interpersonal skills, and a positive attitude.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Staffing Specialist
TERRA Staffing Group
08.2022 - 05.2023
- Talent generation including interviewing, screening, outbound calls, and social media reach-outs.
- Conducting 30+ in-person and over the phone interviews per week
- Client order fulfillment in a timely manner
- Creating and conducting candidate first day orientations
- Managing largest MSP account within the branch, maintaining an assignment count of 80+ candidates on assignment
- Supporting clients with escalations, coaching, terminations and quality control calls to maintain relationships
- Assist with administrational duties such as employment verification through E-Verify, criminal background checks, drug testing, and other forms of documentation
- Sourcing candidates by leveraging text messages, job postings, phone calls, and database worksheets.
- Supporting employees with via coaching conversations, client feedback, and quality control calls to maintain assignment status
- Maintaining client relationships in person and over the phone by consistently communicating client hiring needs
- Planning accordingly to hit daily goals and tracking assignment metrics daily
Staffing Specialist
TERRA Staffing Group
02.2022 - 08.2022
- Conducting 30+ in-person and over the phone interviews per week
- Client order fulfillment in a timely manner
- Supporting clients with escalations, coaching, terminations and quality control calls to maintain relationships
- Assist with administrational duties such as employment verification through E-Verify, criminal background checks, drug testing, and other forms of documentation
- Sourcing candidates by leveraging text messages, job postings, phone calls, and database worksheets.
- Supporting employees with via coaching conversations, client feedback, and quality control calls to maintain assignment status
- Maintaining client relationships in person and over the phone by consistently communicating client hiring needs
Recruiting Specialist
TERRA Staffing Group
10.2021 - 02.2022
- Scheduling and conducting pre-employment interviews while meeting daily interview goals with a sense of urgency
- Helping the branch achieve service goals by generating talents for clients
- Maintaining talent database records such as pre-employment documentation, drug screenings, and background checks
- Assisting the team with job postings, client communication, and employee escalations and questions
Recruiting Coordinator
TERRA Staffing Group
09.2021 - 10.2021
- Scheduling and conducting pre-employment interviews while meeting daily interview goals with a sense of urgency
- Helping the branch achieve service goals by generating talents for clients
- Maintaining talent database records such as pre-employment documentation, drug screenings, and background checks
- Assisting the team with quality control calls, talent generation, and order fulfillment by identifying potential talent
Administrative Assistant
Lufthansa Aviation Training
05.2018 - 11.2020
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Promoted to administrative assistant while also holding on to previous lead dispatcher responsibilities.
- Executed record filing system to improve document organization and management.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Coached new employees on administrative procedures, company policies and performance standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managed over 50 customer calls per day
Flight Dispatcher
Lufthansa Aviation Training
05.2018 - 11.2020
- Monitored flight and duty times, coordinated schedules and recorded changes in aviation maintenance software.
- Monitored movement of aircraft to minimize delays and maximize safety.
- Evaluated weather trends along routes and notified flights of adverse weather conditions.
- Recorded flight status changes on aircraft schedule log and verified crew coverage for all flights.
- Monitored flow of paperwork and directed information to appropriate departments.
- Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
- Responded to daily caller requests with information about assistance and timeframes.
- Assessed regulatory and operational risks for escalation to management.
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Led projects and analyzed data to identify opportunities for improvement.
- Used Microsoft Word and other software tools to create documents and other communications.
- Oversaw daily operations to ensure high levels of productivity.
Bank Teller
Chase Bank
02.2018 - 10.2019
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Audited fellow teller currency to contribute to dual-control procedures.
- Reconciled cash drawer and resolved discrepancies.
- Placed orders for customer checks and verified starting numbers.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted and packaged currency and coins.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on banking products, including checking, savings, loans and lines of credit.
- Created interpersonal relationships and credibility with customers
- Ensured customer satisfaction with patience, open-mindedness and positive attitude.
Lead Server
Panda Express
06.2015 - 12.2017
- Delivered exceptional customer service with a positive, bubbly attitude
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Developed and maintained courteous and effective working relationships.
- Created schedules and made adjustments to align to guest traffic and business needs.
- Worked flexible hours; night, weekend, and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Education
Associate of Business Administration - Business Administration And Management
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2025
High School Diploma -
Valley Vista High School
Surprise, AZ05.2017
Skills
- Verbal and Written Communication
- Database and Client Management Systems
- Multitasking and Time Management
- Strong Attention to Detail
- Organizational Skills
- Relationship Building
- Proficient in Microsoft Office Applications
- Order Fulfillment and Recruitment
- Account Management
- Talent Acquisition
Certification
Certifications in conflict mitigation, interpersonal relationship, productivity, and Microsoft applications
Timeline
Senior Staffing Specialist
TERRA Staffing Group
08.2022 - 05.2023
Staffing Specialist
TERRA Staffing Group
02.2022 - 08.2022
Recruiting Specialist
TERRA Staffing Group
10.2021 - 02.2022
Recruiting Coordinator
TERRA Staffing Group
09.2021 - 10.2021
Administrative Assistant
Lufthansa Aviation Training
05.2018 - 11.2020
Flight Dispatcher
Lufthansa Aviation Training
05.2018 - 11.2020
Bank Teller
Chase Bank
02.2018 - 10.2019
Lead Server
Panda Express
06.2015 - 12.2017
Associate of Business Administration - Business Administration And Management
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
Valley Vista High School
Certifications in conflict mitigation, interpersonal relationship, productivity, and Microsoft applications
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