Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Additional Information
Timeline
Generic

Emily Huynh

Houston,TX

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Always eager to improve current skills while learning new ones. Adept with electronic devices of any kind.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Receptionist

Milan Nails & Spa II
08.2023 - Current
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Resolved customer problems and complaints.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Barista

Ice Valley Boba
03.2023 - 07.2023
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Education

Bachelor of Science - Physics

University of Houston
Houston, TX
05.2027

Skills

  • Scheduling
  • File Management
  • Bookkeeping
  • Data Entry
  • Tech-Savvy
  • Service-Oriented Mindset
  • Customer/Client Relations
  • Basic Accounting

Accomplishments

  • Historian for the Asian Student Association while in highschool
  • hand-painted detailed, eye-catching posters within a week of assignment

Certification

I am Microsoft Excel Certified! Even though I've mastered the basics, I continue to sharpen my skill to this day. Want data organized in an easily-digestible table, pie charts, or basic numerical programming done? I can execute tasks like these efficiently and accurately!

Languages

English
Native or Bilingual
Vietnamese
Limited Working
Spanish
Elementary

Additional Information

I am a fast-learner and can pick up new skills quickly. Wherever there is a need, I am happy to fulfill it!

Timeline

Receptionist

Milan Nails & Spa II
08.2023 - Current

Barista

Ice Valley Boba
03.2023 - 07.2023

Bachelor of Science - Physics

University of Houston

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Emily Huynh